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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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Hey Cali, Thank you for your swift response. Sure, I will contact Netsuite support. Thank you! Sai
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Hey, Thank you so much for analyzing this at your end but I just found the reason for this. It's happened because of the Payment Method, Installment, and Credit Memo amounts. If the credit memo amount is greater than the installment amount, it's not correct to set the Payment Method because Payment Record will not be…
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Hai, Thank you for your response. Interestingly I 'm receiving the same error in UI also. Actually, this is happening only with installment terms. I'm trying to set Accounts to ACH related, Payment Method to EFT, and check number to text like 'To ACH'. Do you think this is because of the payment method? Happy to know how…