We have found too many issues with Advanced Inventory Management not generating correct stock points for our company. So we have decided at this time not to use the Advanced Inventory Management at all and have disabled it in our account and closed the existing support case with Netsuite. I will be using a saved search,…

Do you have "Bar Coding and Item Labels" checked? Setup > Company > Enable Features > Items & Inventory sub tab Generate bar codes to identify transactions and items and print item labels

Perhaps your license of Netsuite does not have the other features available. Ask your sales rep. In that tab in the Items Section I have: Drop Shipments & Special Orders Purchase orders can be automatically created when a sales order for a drop-ship or special order item is entered. Multiple Units of Measure Allow purchase…

Peter, Ok, for vendor returns, we typically have another department process the fulfillment and then print the labels later.... that being said. once the vendor return is fulfilled and just saved, their is NO PRINT LABEL button. only a PRINT button which gives the following message: "Error An unexpected error has occurred.…

Evan, Vendor Return Authorization works fine in controlling the movement of inventory.... but that being said. The "Ship Vendor Returns" has never been able to print the UPS/etc shipping label.... generates a new tracking number just fine.... but impossible to print the label. I think this is the major point of frustration.

Since late last week vendor returns seems to be correctly adjust inventory.

I do not believe so. From Netsuite's perspective... when they test it. no problem. But Netsuite test environment does not replicate real world business operations. We just completed a physical count to adjust our inventory back to where it should be.

2007.1.1 printing ability (packing slip, UPS label, etc) still not working....

Vendor Returns has been working correctly for us for a number of months now. No problems with inventory levels. The only problem we still have is the fulfillment when shipping back to a vendor from our location. Their is no way to print the UPS label generated or Return Slip.

Defect # 171802 - Transactions> Sales > Item Fulfillments > printing Packing Slip created from Vendor RMA produced unexpected error SUMMARY: Cannot print a packing slip from a vendor return due to unexpected error. WORKAROUND: None. Your defect has been prioritized as an S2.

Scott, We have been using www.ups.com to print labels for vendor returns and manually entering the data into the vendor return fulfillment.

One of the items we did a vendor return on should have brought the inventory Quantity On Hand down to zero, but it left the quantity unchanged (wrong). The Total Value was updated (incorrectly) to the exact negative of what it is worth. Average Cost is also the exact negative of what it should be.

Yes we urgently need completion of the Vendor Return Authorization system. A "Vendor Return Packing Slip" is a must!

I received the following update from Netsuite on 12/6/2007. Thank you for contacting NetSuite Customer Support. The problem you are experiencing is actively being addressed by our Quality Assurance and Development teams. We are working to implement a resolution to the following issue in your account. Defect 132855 - Vendor…

I am not willing to try any more on this one. I have spent too much time so far. Netsuite seems to be aware of the problem though... I found Issue# 130664 linked to my support case. 130664 Defect Vendor Returns>transactions>Purchases/suppliers>Enter supplier return authorizations>upon fulfillment of return to the vendor >…

Has anyone been using the Vendor return authorization feature. If you are, DON'T! The Fulfillment of vendor return authorization items has no effect on inventory, instead of removing quantities as it should. I have had netsuite work on this for about 2 months and they keep telling me it is fixed, while in fact it is still…

Any idea on when the Inventory Management help topic will be available in netsuite? It would be nice to have detailed information on how this great feature really works.

Does Inventory Management (Auto-Calculate fields) consider all Sales Order status / line items? Approved / Unapproved Sales Orders? I think only Approved should be considered in Auto-Calculate. Fulfilled / Pending fulfillment line items? I think once the Sales Order is Approved all line items should be considered in the…

Drop ship orders are excluded from the demand calculations. They were initially included but we removed them due to user complaints. I will log a request to make it a preference and we may be able to get this into a release this fall with some other tweaks. URGENT... we need a way to have the drop ship items included in…

We are experiencing the same here. Ever since 2018.2 new reconciliation system was released nothing but problems. It just doesn't work. We had to edit the account in the account list and uncheck the field USE CONFIRM TRANSACTION MATCHES AND RECONCILE ACCOUNT STATEMENT PAGES in order to reconcile our accounts the old way.…

Fixed. :) Issue Number 237607 Type Defect Severity S1 - Issue Status Closed - Released Case 1593046 Defect 237607: Reconciliation Detail Report Error > Missing Information

I created a Saved Transaction Search that provides all the fields needed for CHASE Positive Pay csv file upload. Check type, Account #, Check #, Check date, Check amount, Payee line 1. If anyone wants to see the Criteria and Results required to make it work, let me know.

Are your accounts in question in List > Accouting > Accounts set up to as either type "Bank" or "Credit Card"?

Amy, I am sending the Saved Transaction Search: Chase Positive Pay Checks to you by separate email with the screen captures.

Has anyone successfully used the QFX format? or any format in 2008.1 ? Importing from AMEX does not work, but from other banking institutions it seems OK. Every format we try results in an error message and related case being generated - QIF Data Conversion Failure when importing AMEX data.

We finally solved this issue. 1. Create an Invoice with the total equal to the Customer Deposit amount. 2. View the Customer Deposit and Apply to the new Invoice. 3. View the Invoice and issue a Credit Memo for the full amount. 4. View the Credit Memo and issue a Customer Refund with the payment method - a Check, to be…

Bank reconciliation REPORT is still not working here. For now, as a work around, we are just printing the RECONCILE BANK STATEMENT screen and have given up on the RECONCILATION REPORT since it is showing incorrect and/or missing data in version 11. :confused:

Your suggestion of overapplying the deposit.... the Deposit Application of a "Customer Deposit" does not allow over payment - higher than the invoice amount. We are still stuck.

Unfortunately, since no invoice was involved.... we have an unapplied customer deposit. Which will stay arround forever even if we send a check to the customer. Kent

Jessie, No that is not the problem here. The problem is that Netsuite is still generating html with legacy urls. I am thankful that they are being redirected, but netsuite is in error to continue to generate legacy system urls when our settings specifically request only Descriptive urls.