nugkent

Thanks Dave, Removing and then adding back the NetSuite Support Center role worked for me.

in Trying to log onto Netsuite Account Center, Comment by nugkent Nov 7, 2013 2:31PM

We narrowed the issue to google DNS servers. All working fine now.

in Website down Comment by nugkent Oct 22, 2013 6:12PM

Our web site is down for different parts of the country.... could be a dns server might be causing the issue?

in Website down Comment by nugkent Oct 22, 2013 2:27PM

https://status.netsuite.com/status_en_US.html Wednesday September 18, 2013 2:05 PM PDT No issues to report. All NetSuite Systems Fully Operational

in Our web store is down. Comment by nugkent Sep 18, 2013 5:11PM

Our NetSuite hosted web store is down too

in Our web store is down. Comment by nugkent Sep 18, 2013 5:08PM

I expect this is affecting a very small percentage of customers. We are down too, but my other company (also on netsuite) is running fine.

in NetSuite down Comment by nugkent Aug 29, 2013 12:19PM

Our netsuite login is down. Our netsuite hosted web site is down.

in NetSuite down Comment by nugkent Aug 29, 2013 9:58AM

I'm unable to get a response from system.netsuite.com or system2.netsuite.com same. How is it possible to have both servers down? or is this a network issue?

in NetSuite Down Comment by nugkent Jun 25, 2013 6:26PM

I was able to login now.

in NetSuite Down Comment by nugkent Jun 25, 2013 6:31PM

http://www.isitdownrightnow.com/netsuite.com.html Down

in NetSuite Down Comment by nugkent Jun 25, 2013 6:28PM

Yes, but we have other items with related items that are working fine. Actually, I think the issue is resolved now. I just checked using a different browser (different cache) and the items loaded fine.

in ERROR - System Maintenance Period message Comment by nugkent May 11, 2012 3:38PM

On random items in our web site we are getting the following message: System Maintenance Period Our Web site is temporarily unavailable while we perform routine system maintenance. We are working on the site to improve its appearance and functionality. We sincerely apologize for the inconvenience. Please visit us again…

in ERROR - System Maintenance Period message Comment by nugkent May 11, 2012 2:42PM

finally fixed by completely uninstalling Chrome and re-installing Chrome. :h_a_w:

in fieldhelp system down? Comment by nugkent Mar 19, 2012 3:16PM

It's in our 2012.1 production account. Not working at all.

in fieldhelp system down? Comment by nugkent Mar 19, 2012 12:46PM

seems to be working for most fields. Not working on Vendor records. Vendor ID Type Company Name etc

in fieldhelp system down? Comment by nugkent Mar 19, 2012 1:51PM

Just happening on my computer... rebooting now.

in fieldhelp system down? Comment by nugkent Mar 19, 2012 12:52PM

Case Closed. Solution: Goto Home > Set Preferences Sub tab Appearance Sub section Entry Forms set the following Default Rich Text Editor Font : BLANK Default Rich Text Editor Font Size : BLANK

in unable to edit inventory item detailed description Comment by nugkent Sep 16, 2011 5:32PM

Fixed... thanks netsuite support Edward Santiago for the instructions on how to find the saved search that was causing the problem. 1. Login to NetSuite. 2. Click the tab where the reminders portlet is located (i.e. Home tab). Take note of the ID of the Home tab. This is the number next to sectionid in the URL. 3. Paste…

in Error Reminders Comment by nugkent Nov 28, 2011 5:49PM

We have the same error in our system. Case 1405207

in Error Reminders Comment by nugkent Nov 28, 2011 4:17PM

Same problem here. we are not able to process any UPS orders. Could not calculate cost for the selected Realtime rate. Invalid Acess License number Customer Care Case # is 1347384. :eek:

in Web site down due to UPS shipping realtime rates being broken Comment by nugkent Jul 21, 2011 4:22PM

Same problem here. we are not able to process any UPS orders. Could not calculate cost for the selected Realtime rate. Invalid Acess License number Customer Care Case # is 1347384. :eek:

in Can't Take Orders - UPS Shipping Calculator Down Comment by nugkent Jul 21, 2011 4:30PM

UPS working again today. Thanks Netsuite for resolving this issue quickly. Our customer orders were entered during this problem by using FEDEX and USPS shipping methods. :)

in Can't Take Orders - UPS Shipping Calculator Down Comment by nugkent Jul 22, 2011 10:38AM

UPS working again today. Thanks Netsuite for resolving this issue quickly. Our customer orders were entered during this problem by using FEDEX and USPS shipping methods. :)

in Web site down due to UPS shipping realtime rates being broken Comment by nugkent Jul 22, 2011 10:39AM

Today still slow Transactions > Sales > Bill Sales Orders Total 125.967 Server 125.251 (99.43%) Network 0.239 (0.19%) Client 0.477 (0.38%) Page /app/accounting/transactions/salesordermanager.nl?type=proc Email kent@novatech-usa.com Time 3/23/2011 11:08 am GMT +5

in Netsuite Server SLOOOOOOW Comment by nugkent Mar 23, 2011 12:18PM

seems to be resolved. https://status.netsuite.com/status_en_US.html 8:15 AM PST A defect in the application server layer caused some intermittent issues for hosted ecommerce sites only. The problem was detected by monitoring systems and the application server was repaired and service for all ecommerce sites restored.…

in Our netsuite hosted web store is down Comment by nugkent Jan 31, 2011 12:41PM

Ok, this has been resolved. The issue was that in previous years our outside accountant (vendor) had free access (license) to netsuite. As of our renewal (last month) or 2010.2 this free access is no longer available yet we still had the vendor record marked as "give access". Once I removed the access to our outside…

in Unable to edit then save existing employee records Comment by nugkent Dec 13, 2010 12:16PM

Steph, Try completely exiting your web browser, and clearing all brower cache, cookies, etc related to netsuite. I did that today and was able to save a custom form after an hour of frustration.

in Unexpected error occurred when saving custom form Comment by nugkent Dec 20, 2010 9:38PM

It would be great if you could file a case with support so we can investigate and get rid of the Unexpected Errors. Thanks, -e Evan, Case 1252034 We are down as any custom form I work on is now receiving the dreaded "unexpected error" message whenever a save is attepted. Staff is extremely upset since I cannot modify their…

in Unexpected error occurred when saving custom form Comment by nugkent Dec 17, 2010 3:49PM

The error seems to be caused by moving elements between subtabs when the element has a field group assigned that does not exist in the subtab that it is being moved to. Also error occurs when all elements in a subtab are moved to another subtab leaving a subtab empty. Also, the bread crumbs while editing a Custom…

in Unexpected error occurred when saving custom form Comment by nugkent Dec 17, 2010 4:26PM

Down here too.

in system.netsuite.com down, system2 seems to be working Comment by nugkent Nov 16, 2010 11:27AM

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