Phillip, Worked with our ISP (Embarq) and they did a full line trace as suggested. Unable to find any problems. Is it possible that our IP address is being blocked by netsuite's server? Since only 167.216.129.12 IP address is not working for anyone in our office. Turning off our modem tonight and hoping for a new IP…

Phillip, Spoke with our ISP today. They state no relationship with Savvis.net either. only that savvis is in route from my IP to www.netsuite.com and that savvis is down or blocking our IP from connecting to www.netsuite.com. in the trace route is level 3 or savvis an internet service provider for netsuite?

Phillip, We will create a case... via email to support@netsuite.com. Do you have a timeframe? Again, unable to log into netsuite.

Confirmed by Netsuite and issue Defect 142253 has been created.

Today when entering Sales Order# 31277-SO the customer's credit card was declined.... we tried re-entering the credit card number, etc to confirm all was correct and still declined. So we went and tried a Customer Deposit by Credit Card Payment are received approval with Y, Y, Y. This is random, but we urgently need a fix.…

Ray, I checked with our merchant and no limits or holds to explain the problem. When denied credit approval on netsuite I logged into Payflow Pro to view the transaction to get more information.... but the transaction does not exist on payflow pro.... so it seems to me that netsuite had some sort of communication problem…

Worked with Netsuite tech support on 4/4/08 and confirmed that it appears that Netsuite is randomly declining credit cards. User receives a message that the credit card approval was declined during the sales order save. I have logged into payflow pro when this happened to me and no record of any declined transaction ever…

Another example. All three of the following links are on our netsuite hosted web site for the same item: (I bet this really doesn't help google index our site well). http://www.novatech-usa.com/s.nl/c.ACCT119126/it.A/id.29330/.f?category=981 http://www.novatech-usa.com/s.nl?category=981&it=A&id=29330&fromsla=T…

Norm, Netsuite doesn't recognize this bug yet.... last time I heard from netsuite on this issue they considered the incorrect url to be a netsuite feature not a problem. Hopefully with enough attention from users like you and me they may finally realize this is a real problem and resolve the url link issue in dense list…

Norm, In Setup > Company > Enable Features subtab Web Presence do you have Descriptive URL's checked?

The following one item located in one category has 4 different links referring to it from our Netsuite web store. I think the other links are coming as it is a related item on other store items. But the link should all be the same!!! Item WD-35710-20…

Evan, Case # is 669617 just posted.

This problem still exists for us. Still waiting for NS to acknowledge the probem.

Same problem here. Unable to Make Copy of an Inventory Item. This has never been a problem before. After deleting temporary internet files the probem went away.

New Level 3 Vulnerability on 1/23/08. ----------------------------------------- Description The remote database server is susceptible to multiple attacks. The version of MySQL apparently installed on the remote host is reportedly affected by a denial of service vulnerability that can lead to a server crash with a…

We have been receiving the same error message from about our Netsuite hosted sitie. Description During our analysis of your web application, we were able to intentionally generate database specific errors. By causing a system to generate errors such as these, it is often possible to determine the database version and…

Same problem here. :eek: UPS web application at www.ups.com just updated and has a completely new format. I think this may be part of the problem. :( our web orders have completely stopped since ups shipping rates are not calculating :( Any comments from Netsuite on when this will be resolved would be appreciated.

The customer should not see our stock levels. we have that setup selected.

Evan, Case Number 646228. Also Case Number 627517.

We do not have any assembly items.

This is a problem that should be fixed. We do look at Item System Notes occasionally. Try finding a note from thousands of entrys.... the lost time going page by page is a waste.

This bug in Netsuite still exists. Makes it extremely difficult to view real history items since Netsuite is generating hundreds of erroneous system notes on a daily basis. Paging through hundreds of incorrectly generated system notes to get to a real activity is a pain.

Case 580444. per netsuite employee: items created prior to turning on descriptive urls will forever have our old non-descriptive url used when generating web pages of this type. This does not seem right to me, but hey I seem to be the only one with this problem.

Defect 134928: Lists > Web Site > Content Manager > extremely slow processing of the page which eventually loads a blank Content Manager page - computer freezes - SUMMARY: Unable to load Contact Manager WORKAROUND: None

FYI, I have also seen this quite frequently in our account lately.

Case 643915 created. I will keep you informed.

Also on 2007.1 Does not work at all. Perhaps we have too many items in Netsuite and the Content Manager is trying to index it before displaying?

Thank you. Just tested and works fine now.

We are also having this same problem with one of our administrators (me) our other system adminstrator seems to be working fine. If my role is changed the problem goes away, but unfortunately, my administrator role (which I prefer to work in) does not allow access to any transactions. I receive the same error message.....…

I would have to agree on that. We did inventory activity reports on each item we had vendor returns on and in one or two cases the "vendor return fulfillment" did not adjust inventory (qty of activity transaction showed 0) and was also not linked to from the vendor return (I expect this was due to multiple manually…