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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Comments
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Make a journal entry and make sure the customer name is filled in, so it posts to the AR aging and zeros out the customer account. Since you have a customer credit memo, you will be increasing (debiting) AR by the same amount and using an Other Income account for the credit. You could delete the CM but usually those…
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Make a journal entry and make sure the customer name is filled in, so it posts to the AR aging and zeros out the customer account. Since you have a customer credit memo, you will be increasing (debiting) AR by the same amount and using an Other Income account for the credit. You could delete the CM but usually those…
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Since the update on Friday night, our customers are getting an error message "Invalid Reference Number 30899 for Promotional Code" when trying to 'proceed to the checkout' from the shopping cart. This is greatly reducing our online orders. (Case #1643442) We are getting the same reply from NetSuite support...stating that…
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We are still experiencing severe slow performance in NetSuite. I would say it is not fixed yet.