...In the past I could have reset the password for this webservices/UI user, and on the next login they would have been able to reset the security questions, all solved in under a minute. Now I have to go through support to change these? As an administrator, this is frustrating. As an example I submitted a case to support…

There's also a best practices document in there for "Managing Item Warranties and Repairs in NetSuite". It is supposed to deal with customer-owned stock. We've scratched our heads over this in relation to repairs on returned stock as well. I was a bit iffy about the best practices process because it requires providing…

This is the only thing I've found that looks like it could do database mirroring. Looks expensive though. http://www.sesamesoftware.com/rj4netsuite.html -MarkR

Yep, I hope suitedriod are successful, perhaps then they might do a third party iphone app for netsuite as well. We need something on iphone for sales reps to quickly check customer details before seeing someone (handled fine by current app) but also to create quotes/sales orders as well (not available for years now).

Being able to see some sort of equivalent to the customer dashboard on the mobile app would be great. Our sales reps mostly want a mobile app to quickly check the most recent info on a customer just before they go in and see them. They want to quickly see what they've purchased recently, KPIs, any outstanding cases/issues…

Is this not doable via workflow? Do I need to get a suitelet written to update the transfer order record when the last fulfillment is marked shipped and the status changes on the transfer?

Thanks for the reply Evan, I'll separate the two different actions as you recommended, and I guess the only way to see if webservices will be able to update the locked record (in the UI context) is to try it. Thought I'd ask before trying as the documentation is a little unclear. The first paragraph states: [INDENT]The…

I'm looking into trying a workflow for this exact purpose, has the fix been applied?

As someone who would like to start really getting into workflow next month I'd love to see the best ideas too! It would be great to see more generic workflows up in the suitebundler repository for newbies like me to play with too.