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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Thanks @Michelle Jabanes-Oracle yes that is the answer from suiteanswers. It does seem like a Netsuite is shirking responsibility given the use case and how important it is to cash flow. 5 affected customers so far and growing
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We had a similar issue where the modal CSS conflicts with newer bootstraps versions than what is supplied in the reference applications. Look for the z-index of the background layer and make sure it's lower than the modal z-index.
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An ss file is a library file that can use NS api's to get or post data to Netsuite or external sources. The ss file would be listed in the SSP application record under libraries subtab i presume. I've never set up 3DS so you're at the will of the documentation there.
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Hi Paul I'd check: - check the root folder on the website setup matches the SSP application, eg, both point to "live hosting files LS" - copy the ssp library files to the custom folder, and ensure the custom libs are loaded on the SSP application record hope that helps...
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But for the scenario that you want to have a fully-integrated customer portal with the NetSuite platform, then why not have a set of Suitelets which the customers could access and the rest is on the client side javascript. We took this approach using custom SSP's with angular.