Thanks @Michelle Jabanes-Oracle yes that is the answer from suiteanswers. It does seem like a Netsuite is shirking responsibility given the use case and how important it is to cash flow. 5 affected customers so far and growing

We had a similar issue where the modal CSS conflicts with newer bootstraps versions than what is supplied in the reference applications. Look for the z-index of the background layer and make sure it's lower than the modal z-index.

An ss file is a library file that can use NS api's to get or post data to Netsuite or external sources. The ss file would be listed in the SSP application record under libraries subtab i presume. I've never set up 3DS so you're at the will of the documentation there.

Hi Paul I'd check: - check the root folder on the website setup matches the SSP application, eg, both point to "live hosting files LS" - copy the ssp library files to the custom folder, and ensure the custom libs are loaded on the SSP application record hope that helps...

But for the scenario that you want to have a fully-integrated customer portal with the NetSuite platform, then why not have a set of Suitelets which the customers could access and the rest is on the client side javascript. We took this approach using custom SSP's with angular.