Thanks Patrick. That does give me similar results, but shows when the reversal was done based on the System Information and not the date of the reversal/voided on date.

I may have figured it out. In the Results tab, search for Reversal Date in the field search, add it, and then preview the saved search. I double checked the reversal date with the date of the voided check/bill payment and they seemed to match. But please if anyone has any other ideas I am still open to hearing them.

Yes, I was able to have my IT login in as the Administrator and follow the steps provided at the top and then I went in under the custom role and tested it out. It has been working ever since.

I don't know if it is still happening. I won't know until we process these checks again later in the month when we process designation payouts. But I will clear the browser cache.

Hi @Michelle Jabanes-Oracle, My role is a custom role set by my administrator. But none of those answers seem to be the solution for my problem. The problem I am having is that I want to send out email payment notifications, and have them go out immediately. Right now NetSuite will only send these out when another payment…