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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
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  • We had an issue where when we voided a check it automatically created a new bill to be paid. (There is no option to not reissue the Bill). What we were told to do is to void the Bill Payment, then go back into the Bill and edit it so all amount fields equal zero and save. Now the bill should say paid in full and have a…
    in Clear Out Voided Checks Comment by tterhark Apr 21, 2016 1:38PM
  • Yes I do realize, but a journal was used to credit the receivable in a past period. I did some searching and found a post from 2015 that talked about crediting receivable invoices with journal entries and was able to "clear" the invoice following the instructions. Thank you, Tanya
    in Clear and Invoice without GL Impact Comment by tterhark Apr 4, 2016 11:34AM
  • We created a saved search that brings up all checks written within the last 2 weeks and put it as a portlet on our managers home screen so they can go in and approve when they appear. The criteria for the saved transaction search are as follows: Type is check Main Line is true Date Created is within 14 days ago and 0 days…
    in Write Checks Approval Routing Comment by tterhark Mar 29, 2018 10:35AM
  • Thank you both, it must be a permission issue.
    in Workflow using a vendor record type Comment by tterhark Mar 29, 2018 7:08PM