wwinters

I have responded to the defect in stating that this also affects estimates and possibly invoices. I haven't tested invoices, has anyone else? Wes

in Cannot save estimates/sales orders Comment by wwinters Jul 22, 2016 10:47AM

OK just got off the phone with support. I will update this topic when I have the defect info. Wes

in Cannot save estimates/sales orders Comment by wwinters Jul 22, 2016 10:21AM

Thanks edmzap! At least I'm not the only one ;)

in Cannot save estimates/sales orders Comment by wwinters Jul 22, 2016 10:16AM

Prioritized as an S1 Wes

in Cannot save estimates/sales orders Comment by wwinters Jul 22, 2016 10:54AM

Working fine here... NJ Wes

in NetSuite down 1/20/16 ? Comment by wwinters Jan 20, 2016 2:14PM

This week's unexpected error... We cannot email estimates... Unexpected error. I tried emailing an invoice, worked just fine. One of my reps was trying to email an estimate, and she gets the unexpected error. Tested on my account, same thing. Tested on the previous estimate in the list, unexpected error. Anyone else having…

in An unexpected error has occurred. Please click here to noti... Comment by wwinters Oct 23, 2015 8:58AM

We are not on NetSuite POS, and we were affected. Wes

in An unexpected error has occurred. Please click here to noti... Comment by wwinters Oct 16, 2015 1:30PM

We're still down too, in New Jersey. Wes

in An unexpected error has occurred. Please click here to noti... Comment by wwinters Oct 15, 2015 3:04PM

Just got off the phone with support: New defect filed: 362412, Severity S1 Wes

in An unexpected error has occurred. Please click here to noti... Comment by wwinters Oct 15, 2015 1:48PM

Happening here too! Cannot save any transactions, we are dead in the water until this is fixed! Wes

in An unexpected error has occurred. Please click here to noti... Comment by wwinters Oct 15, 2015 1:24PM

I think it populated the 'preferred form'. I had this issue too. Best, Wes

in Emailed invoices are using the wrong PDF template? Comment by wwinters Sep 30, 2015 4:44PM

We set our web store up to create customers of type individual. There are no contact records for those types of customers.

in Disable automatic contact record creation? Comment by wwinters Sep 28, 2015 4:48PM

Hi Wayne, Glad that helped! Wes

in Advanced PDF Templates expand footer field Comment by wwinters Sep 25, 2014 9:06AM

Hi Wayne, What I have done to set the heights of both the header and the footer of the template is add attributes to the <body> tag: <body header="nlheader" header-height="10%" footer="nlfooter" footer-height="10pt"> Notice it works in both % and pt. Hope that helps! Wes

in Advanced PDF Templates expand footer field Comment by wwinters Sep 24, 2014 9:20AM

Thanks Robert! That's good news. What is the fix? Are we still limited to X characters? Wes

in E-mail signatures not being included in transaction e-mails Comment by wwinters Oct 22, 2014 10:16AM

We were upgraded to 2014.2 over the past weekend, and we have found that our email signatures are now truncated! Our email signature field used to be limited to 4000 characters, which was difficult enough to enter all the information necessary in the signature with all of the HTML and inline style code. Now, it is…

in E-mail signatures not being included in transaction e-mails Comment by wwinters Oct 14, 2014 2:59PM

Here is the result of my case (# 2028477): Thank you very much for your reply. I checked your question regarding the blacklisted IP address 167.216.129.170 and I found out that this IP was removed from the blacklist at 2014-09-26 13:47 GMT. You can also find this information on the following website:…

in Netsuite blacklisted again Comment by wwinters Sep 26, 2014 11:35AM

It just happened again.... From cbl.abuseat.org: IP Address 167.216.129.170 is listed in the CBL. It appears to be infected with a spam sending trojan, proxy or some other form of botnet. It was last detected at 2014-09-26 11:00 GMT (+/- 30 minutes), approximately 2 hours, 30 minutes ago. This IP is infected (or NATting…

in Netsuite blacklisted again Comment by wwinters Sep 26, 2014 9:45AM

Same here. It started yesterday around 2 pm EST, then cleared up and then started again around 4 pm EST. Wes

in 167.216.129.170 Blacklisted Comment by wwinters Jul 31, 2014 8:55AM

Use: function pageInit(type) { //Initialize form based on new or existing item if (type=="create") //New Item { } if (type=="edit") //Existing item { } else return; } Hope that helps! Wes

in PageInit code is running even when editing Comment by wwinters May 27, 2014 4:47PM

OK, I guess the forum won't let us upload PDF's. Can you copy and paste a few rows of the import file? Wes

in Child Matrix items - Failure to create Comment by wwinters Apr 30, 2014 10:22AM

Tony, I don't see the sample file PDF. Wes

in Child Matrix items - Failure to create Comment by wwinters Apr 30, 2014 10:16AM

Hi Tony, I routinely csv import Matrix items into our NetSuite account. Please see the following snippet of one of my csv files: itemName/Number,Matrix Type,Subitem Of 10870,Parent Matrix Item, 10870-12,Child Matrix Item,10870 10870-3,Child Matrix Item,10870 10870-43,Child Matrix Item,10870 Make sure you have Matrix Type…

in Child Matrix items - Failure to create Comment by wwinters Apr 29, 2014 1:46PM

Hey Mike, That is correct. We don't like the way that this works, so we make sure NOT to check 'Default Credit Card' on any customer that is not a Web Customer. (We use SiteBuilder) That way, we can create an invoice and then charge the card later. Hope that helps! Wes

in Why does Sales Order generate Cash Sale when billed if Credit Card is default? Comment by wwinters Jan 13, 2017 4:42PM

Thanks Carl! Can you elaborate on the cost of Box? Do I have to pay Box for every user on NetSuite, or can I use one user in Box for all users on NetSuite? Best Regards, Wes

in File Cabinet Pros and Cons Comment by wwinters Jun 16, 2016 12:00PM

I'm looking in the bundles for Box, and I'm not sure what bundle I should be looking at installing. Can anyone point me to the correct Bundle ID for the Box integration? Thanks! Wes

in File Cabinet Pros and Cons Comment by wwinters Jun 15, 2016 10:42AM

It's under Actions > Make Copy

in Copy or duplicate a quote Comment by wwinters Feb 3, 2015 10:15AM

Thanks Veda, That does not address my issue. The attribute is not 'lang', but 'xml:lang' The receiving system requires the attribute be named 'xml:lang' Best, Wes

in xml:lang attribute Comment by wwinters Oct 2, 2017 3:47PM

Hi Andy, I'm getting the same result as you: {"name":"#document","type":"DOCUMENT_NODE","value":null,"textContent":null} Did you find an answer to this? Thanks, Wes

in xml.Parser.fromString({text : xmlString}) seems to not make XML? Comment by wwinters Sep 8, 2017 1:25PM

Just a note on this in regards to creating a new Sales Order in SS2.0 with a custom shippingaddress: If you are using the automatic rate calculation for UPS for the sales order you are creating, you will get the error: "Could not calculate cost for the selected Realtime rate. The requested service is unavailable between…

in Edit Shipping address on PO Comment by wwinters Sep 20, 2017 1:44PM

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