You put accounts in to sections and then adjust or arrange the sections in the layout. Also note that an account can only be in on secretion so if you plan on using different layouts define sections more narrowly and add multiple to a section. As a test print off a financial statement with the standard layout and then the…

So that fact that I have serious unresolved bin issues will prevent me from doing this. Oh well, can't say I didnt try.....

Angela - what issue is this - 121686? Thanks, -e Thats the one- according to my support cases, it was closed at 4:56 pm on Friday.....

Hi Angelika, Since I can vouch for your organization of your store, and I am also learning all there is to know about Bins, I think there is a easy way to do this for you, using a combination of your item numbers and some good bin usage- The trick to the bins is that they DO work, but not as one would logically assume. The…

Angelika, Since I just got word from NS that they have closed the case on my bin errore- as it is "Status changed from Pending Investigation to Pending Development Assignment"- is short, the fact that adjustments cannot be made via inventory adjustment, except for one item (bin) at a time, I would recommend that you NOT…

The case is closed but the issue remains open and assigned to the product team, which means it will be looked at and potentially worked on soon if the product team agrees it's a problem not an enhancement. It is currently classified as a problem. Thanks, -e I would certainly hope so, Evan, as it is a MAJOR problem for me.

Ray, I had some thoughts on this. Often, what is happening, is we receive an order- some of the items are in stock, so the SO is a regular SO. However, if some of the items are special order/ dropships, some are not. We then use the drop ship PO form, if necessary. This is where I suspect we may be going wrong. Will using…

Drop shipments (non inventory) versus special orders or inventory are not your inventory. So there should be no inventory impact. No ?. A sales order - no gl impact. A po (dropshipped) - no gl impact. Receive PO - no gl impact (automatically fulfils SO) bill PO - cogs increased. bill SO - revenue increased. are you sure…

Angelika- since I know your system, as well as how many items you have, I would advise against flipping bins on at this point. It seems I am the guinea pig for bins at the moment, and they are turning into the bane of my existence this week. I will let you know when I have resolution, as I rattled enough cages this morning…

Does this mean that folks who do not pay for support do not get their emails responded to? It certainly sounds that way.

Hi Robin, I can only tell you what I have learned from having support, and how we have used it. We have found that support is not something to be used to build and customize your program. For example, if you call them to resolve a specific issue based upon a flaw from a customization, they are relatively useless. Often…

all fixed, Im happy. No idea what it was, but hes in now...

Hi Ted- on the phone with support- it is bill.chase@ipgear.net, Support has me on hold, I showed them the error, and they are looking at it from your side??? nice music, though, very soothing. :D Well, it was soothing until they disconnected me...sigh....

Hi Ted- on the phone with support- it is bill.chase@ipgear.net, Support has me on hold, I showed them the error, and they are looking at it from your side??? nice music, though, very soothing. :D

Mine is not related to the webstore, just an individual full user- dont think this is the same thing. Anyway, on hold for support...gotta get this one fixed quick.

Drop shipments (non inventory) versus special orders or inventory are not your inventory. So there should be no inventory impact. No ?. A sales order - no gl impact. A po (dropshipped) - no gl impact. Receive PO - no gl impact (automatically fulfils SO) bill PO - cogs increased. bill SO - revenue increased. are you sure…

was rather strange, actually, I had completely reset everything on his user account, including password. This was happening on three different computers, and I had cleared the cache on mine this morning. After being on hold, the gentleman on the phone asked me to reset the password, again. I did so, and this time it…

Angelika, DOn't be afraid to use mass updates again. If you know how to use them, they do work. In the future, go ahead and use the mass updates, but use it on one or two items to test it. This way, you can figure out the reasoning without risking serious errors. Looks like you are getting skilled in how to use (and not…

??. are the items inventory versus non inventory ?. or something. PO's dont have a financial impact - so not sure how its debiting inventory. Only when you receive a PO it has an impact.. normally inventory not billed or something. Well, all items are serialized inventory items. Same type, different names, prices, etc. I…

and you tried the path- support-contact support online, then halfway down that page on the right side, under Addittional resources, the link for the knowledge base?

paste this link into your browser http://shopping.netsuite.com/s.nl?c=NLCORP&sc=21&category=-121&category=

if anyone cares- spent 30 minutes on hold for support, and in my impatience, went into the form to mess around. A few days ago, we removed the check in the box "tax item" to display, because Oregon does not have sales tax, and there was no need to clutter our form with stuff we dont need. I rechecked it, and the error is…

Wow Evan... Are you serious?!... This group seems to be addressing an area, customer service and support, that Netsuite clearly has problems with. In fact, Evan, if Netsuite itself were not such a good product and our salesman was not as fantastic as he is, you can beleive that I would not have tolerated the wait times,…

I have many zero quantity items that have a value with a positive balance, too. Angelika, Do you do any kind of a physical inventory count- ever? In your case, this may be easier to sort out than you anticipate, depending on how you closed out your year.

I came in this morning and found that I can e-mail without issue- all fixed. Coster- are you still having troubles?

[ Good to know. Glad you're were not implying that it was a user issue. Uuum but why, Evan would someone be reading this user group if they were not experiencing an outage? And if the whole sytem was down, ... for everyone, ... I bet everyone would know that. Evan, to be clear here... I am taking issue with your responses…

I almost have this script completed, is there any interest for me to post it here? Anyone else looking for a way to block sales orders from saving if it exceeds the credit limit?

Thanks, Jon, happy to try and run with anything at this point. Much appreciated.

funny, that was the question, and the origin of this thread- I have seen the script posted in here before, as this seems to have impacted others, and was asking for direction to it. I understood this forum to be somewhere we could help each other- so I was asking, I felt I was not out of line, as I often help others…

HEY- I can't seem to e-mail any of our invoices today?? This is a bit of a problem guys..... Issue # 542751