Tom Dalton · Owner · Silver Medal

So, {shipcarrier}, {shipMethod} and {fulfillingtransaction.shipmethod} don't work. Is there any other fields that I can try? Should I create a custom field that sources its value from {shipcarrier} and then try using the custom field in the template? T

We buy the same inventory item from different manufacturers located in 7 states. Yea, it won't pick the closest location or anything like that. We would love to have NetSuite calculate the UPS shipping charges from the vendor's Zip code instead of the Home Zip Code. That can be done if you use the multi-location feature…

We got an order yesterday with $0 shipping (UPS ground). There was also a day with broken UPS/NS connection about 4 weeks back. I don't recall ever seeing such problems reported in this UG with FedEx. They've also been courting us lately and we're considering a switch. So, is the problem here with UPS or NS? If the problem…

I feel your pain. We lost thousands of dollars today due to the shipping issue breaking our web store check-out. But, according to NS statistics ...this is "up time". T

I don't think the "drop ship item" setting matters. Either way it should use the specified preferred location for that item. You're basically setting it so NetSuite thinks that the drop-ship company's address happens to ALSO be one of your company's physical locations. T

Same here. We are a mail-order company. So, no front or back office UPS functionality will shut us down. So, is this considered "down time" in the NetSuite downtime statistics? T

The bulk of our time shipping now is spent packaging vs. actually processing the shipment at the terminal. We might be talking about two different processes to begin with. We currently use the standard NS/UPS integration. We never have use world-ship for any part of our shipping process. The person that processes the order…

We have fairly accurate shipping calculations for our drop shipped items. We converted all non-inventory items that we sell to inventory items. It easy to do with the "convert to inventory item" button that was provided. I honestly don't know why we would want to use any non-inventory items for any items that we sell…

The problem appears to be fixed. -Tom

Dave, here is how you display the "fulfillment form" choices in the fulfillment record. Just edit a fulfillment, then click the "customize" button along the top edge of the fulfillment screen. Then make sure "custom form" is checked as a field that should be displayed. It is in the "main" tab under the "screen fields" tab.…

We're also here in U.S. and can NOT processing UPS shipments. We keep getting a generic NetSuite generated "Unexpected error" message. T

OK, I botched the description of the problem. We can already expose the form choices in the item fulfillment. The forms however don't specify the PDF design to be used for printing packing slips from that particular form. The "preferred transaction form PDF layout" is a global default. The PDF packing slips always use our…

Kreg, Do you offer both "regular" and "blind shipping" for your customers? If so, then how do you print a generic packing slip for the "blind ship" orders while maintaining a bulk-print workflow? -Tom

I'm filtering item fulfillments. The "actual ship/receipt date" field doesn't seem to work when filtering fulfillments. I set it to filter to "= today" and it has zero results when I know we've got a bunch of fulfillments that were already marked "shipped" earlier today. The same is true for the "Ship Date" field. -Tom

Even if I could use the "Ship Date and Actual ship.." when filtering item fulfillments, it wouldn't help unless those fields were part of the fulfillment record. The reason is that IF they are part of the SO and the SO has multiple fulfillments, then the "Ship Date and Actual ship.." fields will relate to when the SO was…

Here is the enhancement. It isn't entered correctly, but here it is... Enhancement # - 129728 Transactions>Management>Print Checks and Forms>Packing Slips and Return Forms>Customize>Add Ship Via Column=Sourcing Ship Via field in Sales Order instead of Item Fulfillment. Summary: Transactions>Management>Print Checks and…

Thanks Brett. Is their web page hellmann.net

ringing up CH Robinson every time we need a spot quote.(Don't use FreightQuote, god they are a nightmare company) We had the opposite experience. FreightQuote has been great and CH Robinson let us down. Also, some in here say "we can't ship two or three items in one box". We have no problem doing that in NetSuite. We do…

It can't be done. In the past, I made three separate items (and each had an assigned box) and I combine the three items into a kit ...NS disregards the boxes used in the individual items that made up the kit. I haven't tried it with Item Groups. We couldn't use groups because you can't edit a group's price. T

It still can't be done. We could still use this feature as well. -Tom

One shortcoming with package dimensions is that multi packages don't work. NetSuite ignores packages setting when they are members of a kit. Item "A" can be set to a 1-pack box that measures 12"x12"x12". Item "B" can be set to a 1-pack box that measures 13"x13"x13". So, you might think that an "A+B" kit item would…

Lamedeer, Thanks, but I've done that. It works most of the time, but occasionally we have a Canadian calling to tell us that they're getting a message that says "we can't ship to your specified location with the shipping method that you have selected". So, I assume that it's picking "UPS ground" and not "UPS standard" and…

The implementation of the residential flag is broken until it's exposed to the customer as an editable field. It just has no value if: a) it always defaults to either YES or NO (according to our preference) and b) is not something the customer can modify. I agree. netSuite, when will this be fixed. it has been an issue…

I got it figured out. The biggest issue was that the batch file was being ignored even after I picked the batch file as the preferred program in the browser's settings for how to handle an EPL2 file. The tip that helped was in a different thread in the UG. It gave custom security settings to use and it also said to use the…

Could the residential flag be exposed to the customer with a workflow? One could add a custom "address type" field and put it in the cart on the page where customers enter their address. Then at some point it sets the NetSuite residential flag to whatever was selected for the custom field. Now, if I just understood the…

It worked yesterday, but we came in today and it wouldn't print. I'm not a fan of USB-to-serial converters or USB-to-printer-port converters. They seem to be problematic. I decided to ditch the converter cable and go back to the direct USB connection. It is a Zebra/Eltron LP2844 printer and we don't need to print to it…

Was this ever fixed? I understand that tags can be used to pull fields, for example: <%=getCurrentAttribute('salesorder','shipmethod' )% >, works to pull in the shipping method. However, none of the following work: <%=getCurrentAttribute('salesorder','shipdate')% > <%=getCurrentAttribute('salesorder','actualshipd at e')% >…

Yes, I looked at OZLink and I'm not interested. As for the Address Validation APIs that I was talking about... https://www.ups.com/upsdeveloperkit?loc=en_US

...we cannot find anywhere to account for the weight of the packaging (box and filler material.) Log in as admin. Go to setup->accounting-> shipping ..then click on the packages tab. Each package that you create will have a place for you to enter a weight for the packaging materials. The package weight will be combined…

see... http://www.peninsula-group.com/Driver/default.html