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Benefits
Discussion List
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Redwood Benefit Court Order page missing type fieldSummary: In RUI, the "Type" field under the Details section is required and has a dropdown, but in Redwood, this option is missing and cannot be enabled from the Visual … -
Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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Is there a way to lookup audit/history details (including deletion) of person contacts?Summary: We are seeing some odd data behaviour, although we can see the history in UI, would like to see if there have been any deleted records as well. Content (please …
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Person changes not triggering life eventVersion (include the version you are using, if applicable): 25A Code Snippet (add any code snippets that support your topic, if applicable):
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the life event doesnt get wiped off from self serviceredwood benefits 25a, after voiding the life event from the my client groups -> Benefits Summary, the life event doesn't get wiped off from the self-service' Report a li…
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Same Benefits Designation for 2 plans.Summary: We have a requirement where we need to ensure that the employee enrolls same dependents for 2 different plans. For example: We have Plan A and Plan B with famil…
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Restrict New Hire Life event for part time employees.Summary: We have a requirement, where in we do not need the 'New Hire' life event to trigger for part timer. We tried using the below formula, attached it to data change…
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While making an enrollment in benefit options, the rate value is displayed as 0.Summary: While making an enrollment in benefit options, the rate value is displayed as 0, and after submitting the enrollment , we get the rate value in confirmation mes… -
How to add text, images and link at plan levelSummary: We have a requirement wherein we want to attach links at plan level. Please see the below screenshot. Can this be achieved through configuration? Please assist.…
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Unable to view Enroll Button on Benefits Summary Redwood pageSummary: After evaluating a potential life event, the life event shows under evaluated life events, and shows the amount of days available for enrollment, however the En…
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While evaluating the life event on a non-monthly basis, we are facing the following errorSummary: While evaluating the life event on a non-monthly basis, we are facing the following error There's a participant rate overlap for the standard rate because of th…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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document type description is automatically prefixed with <p> and suffixed with </p>Summary: Updated the document type ' Enrollment Document' description to 'HOOPP Enrollment or Waiver Form' but from the self-service document of records page, the name s…
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Can we restrict employee from making any changes to the beneficiariesThere is a self-assigned life event to let employees move up/down the life insurance options, but we do not want employees making any updates to the beneficiaries of the…
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Differentiate between documents approved and rejected from Benefits in 'Document Records' pageCase 1: Employee uploads a document (ex, birth certificate) from the self-service and admin rejects the document as some details are missing. Case 2: Employee uploads a …
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Pending Action Item: "Dependent Requires Legislative Identifier"Summary New hire entered contact/dependent information as part of benefit enrollment, but seeing "Dependent Requires Legislative Identifier" as pending action item for b… -
How to move employees from one option to other newly created option.Summary: Currently, for a particular plan we are having 40 different option (all options have same rate configuration)and waive option. From 1/1/25, they want only two o…
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Text in assigned benefitsSummary: Hello community, Is there a way to put a text on the options displayed in enrollment summary in Redwood UI? When we pass the mouse over the box a click option i…
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Can Oracle Benefit support material benefits as mobile phone, car allowance, laptop etc?The client is asking to implement material benefit like car allowance, laptop, mobile phone, etc. in Oracle Benefit. Is it possibile to configure such kind of plans and …
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GenAI Benefits Feature : Country specific Agent creationSummary: we have implemented Benefits for multiple countries. we have a requirement where we need to create individual agents(with respective tasks/ guided journey tagge…
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Is there a way to differentiate between the approved and the rejected documentsCase 1: Employee uploads a document (ex, birth certificate) from the self-service and admin rejects the document as some details are missing. Case 2: Employee uploads a …
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Can completed Pending Actions be suppressed in Redwood ESS?Summary: Previously, the pending actions tile in My Benefits would only show the pending actions that are still pending. In Redwood, it looks like it displays all of the…
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HRC_CCORE_LEGAL_EMP_INVALID: The legal employer either isn't valid or doesn't exist.Summary: I am getting the below error while trying to import the program https://us.v-cdn.net/6034893/uploads/VQ54GUIKMPE7/active-program-pgm.zip https://us.v-cdn.net/60…
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How do we carryforward Beneficiary based on previous enrollmentContent Hi All, We have a Requirement to carryforward Beneficiary to new enrollment for Rehire. e.g During Open enrollment employee opted for A Plan and Beneficiary, he …
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Post-Enrollment Survey Conditional Questions are not working - How do I link the two questions.Summary: Conditional Question are not working. 1st question - "Did you have enough tools to make an informed decision about your benefits?" Yes/No If the employee select…
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Can you add multiple person changes to a life event?Hi, If we add multiple person changes to a life event, will the life event be detected only when all the person changes are fulfilled or the life event can be detected b…
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Error importing programSummary: Getting this error importing a program: JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000079664097 ] in PayrollCriteriaV2Logical EligibilityPro… -
Redwood Court Order Page not displaying Plan Type List of ValuesSummary: We have enabled Redwood Benefit Court Order page, and the plan type is not displaying any values. We have no issue with this in responsive UI. We have already a… -
User Not able to add dependent to health planSummary: User Not able to add dependent to health plan, Showing below error. Can anyone guide us here? Content (please ensure you mask any confidential information): Ver…
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Benefit Enrollment Submissions Query: Is there a query that list User Enrollment Plan SubmissionsSummary: Our Benefits Team, would like a Query or Report to identify the following: Did the user enroll in a certain Benefit Plan Did the user submit enrollment into a B…