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Journeys
Discussion List
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Reminder notification is not translated based on preferred user languageSummary: When a user sets their preferred language to Spanish, the journey and bell notifications are correctly translated. However, click a reminder notification link f… -
How to disable access to create surveys for managersSummary: Hi There, 24B has opened create surveys tab for managers in redwood. And we would like to hide it until this functionality is tested and validated. Please advis…
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app…
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Journey Security not working for employees as expected.Summary: We want one journey to be assigned by employee to themselves and another journey to be assigned by HR to employees. When we are testing from a person having onl…
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How do you send username and password to pending worker?Summary: How do you send username and password to pending worker? Content (required): How do you send the username and password to a pending worker? I am trying to do th… -
Add Questionnaire link to the journey notification that the owner receivesSummary: We have a questionnaire task wherein if performer (manager) completes it, a notification will be received by the owner (HR Rep) Is it possible to modify the not…
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Error JBO-27035:Attribute ChecklistId is required while uploading HSDL for completing checklist taskSummary: Content (required): We are receiving the above mentioned error while uploading the HSDL for completing checklist task. Please help us debug the same. Version (i…
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Can you create a guided journey on the promote / transfer screens if we arent on redwood fully yet?We currently have the 24D update and only some of our pages have been updated to Redwood. We are looking to utilize Guided Journeys in different transaction workflows li…
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Survey Journey for Terminated EmployeesHow it currently works: Currently, when a collaborator leaves (exit), a Journey called "Collaborator exit" is triggered. Within this journey, there are different tasks t… -
The delete option is not displayed in the Allocated Checklist to delete an assigned journeySummary: Hi Team, Greetings The delete option is not displayed in the Allocated Checklist to delete an assigned journey, we followed all the required steps to enable the…
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Can someone clarify the roles of "Owner" and "Other User"?Summary: Can someone clarify the roles of "Owner" and "Other User" at Display Settings? My understanding is that the "Owner" is the person who assigns the checklist, whi… -
Remove tasks in bulk in Oracle Journeys.Hi Experts, We have configured a journey with some set of tasks, and for some employees we remove tasks manually. We wanted to understand if we can enable an option to r…
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How can a line manager assign a journey?Summary: We have a requirement for a line manager to be able to assign one particular journey to their direct reports. We have enabled the ORA_PER_JOURNEY_SECURITY_ENABL…
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New Redwood Journeys Setup UI ExperienceHi, As new Redwood UI has become available to enable, we have been regression testing to validate if the new UI supports our current configuration. We have enabled the n…
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Is there way to search for an assigned journey by employee numberSummary: We are using journeys and want to be able to search using the employee number on the assigned journeys field Content (please ensure you mask any confidential in…
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Effective date parameter guided journeySummary: Effective date parameter guided journey Content (please ensure you mask any confidential information): I have configured a guided journey on the redwood Employm… -
An offboarding checklist task going to the wrong managerEmployee has two work relationships. An offboarding checklist task is triggered when a termination of the non-primary work relationship is done. But the checklist task t…
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Application Task that redirect to the Homepage instead of Journey pageSummary: Application Task that redirect to the Homepage instead of Journey page Content (please ensure you mask any confidential information): Hi experts, we are facing … -
Escalate tasks & reminders to 2nd level manager?Summary: We have a certain task that a manager must complete when their employee is terminated. Is there any option to escalate the task reminder or the task itself to t…
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Fast Formula to assign the task to Future Line Manager XX days before the effectivity of transferHi, Can we use fast formula to assign the task to the future Line Manager of the employee? We have a requirement that the new Line Manager must complete a task prior to …
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Manager can see an employee Journey who is not in his teamHello A manager X sees and has the AAI Journey 2024 of an employee DG who is not in his team. The Journey of DG he sees is not started 0/5 Tasks. However, this employee …
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Journey task (Learn enrollment) - "An error occurred while loading the content from content server"I am having an issue with the learn enrollment task type in an Onboarding Journey. When the employee tries to access the learning content from the Journey, they can clic…
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Journeys electronic signature task allows employee to click done before signingIn my onboarding journey, there is an electronic signature task that is allowing the employee to click the done button before signing the document. It does however make …
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Journey Configurations ErrorsSummary: Journey build not working at expected Content (please ensure you mask any confidential information): We are updating our use of journeys to included multiple ta…
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Nudge reminders are not sent for onboarding JourneysSummary: We have created a new nudge plan to send Reminders to the employee's when the onboarding Journey is not completed after 30 or 45 Days. We have created new nudge…
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automatically set the email notif to spanish even if they haven't set their preferred languageCan we automatically set the email notification for onboarding journey to spanish for our Mexico-based new hires, even if they haven't set their preferred language to Sp…
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Delete FYI Tag in "Survey Journey Assigned" Alert Composer NotificationSummary: For Alert Composer Notification "Survey Journey Assigned", Whch gets triggered to staff once the survey is assigned. When edited the survey in Alert Composer, w… -
Why does back button in journey task page not work as expected?Summary According to the document referenced below - when user has access to the journey, then after navigating to journey task page from a link in the task notification…
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Not able to add demographic info task in journey for EmployeeWe are not able to add demographic info task as part of employee journey. Below is our task setup: As an employee we are not able to see the task:
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We need to allocate a checklist to new hires after 90 days of them being hired in the systemWe have a requirement wherein we need to allocate checklist after 90 days of employee being hired in the system. How can we achieve this requirement?