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Journeys
Discussion List
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Task Assigned Combined Notification alert doesn't work properly with journeys based on task groupsSummary: Task Assigned Combined Notification alert doesn't work properly with journeys based on task groups Content (please ensure you mask any confidential information)… -
Use Fast Formula with Eligibility Profile to Set Journey/Checklist Task CriteriaSummary: We're trying to use an Eligibility Profile to control task assignment in a Checklist Template. This is our configuration: Checklist Task > Eligibility Profile s… -
Scheduling "Mass Assign Journey" Process – Feasibility and ConsiderationsHi everyone, We have found a way to mass upload journeys while also ensuring that a notification is triggered for the user for whom the journey is created. To trigger th…
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Why am I getting this error "java.lang.NullPointerException" for I-9 Journey task?Summary: Getting an error and link to the website is disabled Content (please ensure you mask any confidential information): Version (include the version you are using, …
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Eligibility Profile Not Working in Onboarding Checklist Template and Tasks for Location ExclusionSummary The eligibility profile assigned to a checklist template is not excluding by Location as desiredContent Checklist Experts - We have created a new location to hou… -
journey isn't available in assigned journeys, but shows when I open it from the email notificatioonHello, A journey was configured with the HR. Rep is the owner of all tasks. However, i don't see it from the HR Rep. account under My Client Groups > Journeys > Assigned…
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Security Tab in Journey Not WorkingHello Experts, we have below requirment: A Journey needs to be created, and managed only by one team (e.g. Compensation Team), doing (assign, force complete, etc..), The… -
Journey Task status is not changing after Expiration DateHi Team, We have a Journey (Checklist Template) with 3 tasks. Each task expiration is set to 60 days after Assigned Date. Out of 3 Tasks, 2 Tasks have been completed bef…
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25A -Parameters Supported for Guided Journeys in Redwood Employment ProcessesSummary: 25A- Parameters Supported for Guided Journeys in Redwood Employment Processes, We tried this feature but this is not working as expected. We tried using the dee…
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Process to delete assigned journeysSummary: What are the options to ad hoc delete assigned journeys? Content (please ensure you mask any confidential information): As of 22A the Process HR Checklist and T…
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Need help? Contact us. Journey Contact Image?Summary: Is there a way to update the image to the company logo for Journey Contact/Free Text Content (please ensure you mask any confidential information): Version (inc…
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Redwood_chklist quetionnaire, document with a report is not downloading the employee details on .pdfSummary: Checklist template is updated with a valid path for report, able to see the template has name, position, ofc address, home address and email. Downloading a ques…
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Manager visibility on employee checklistSummary: Content (please ensure you mask any confidential information): Hi community, when we assign a specific checklist to an employee but no task is assigned to the m…
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How to see future dated journeysWe have an issue where we cannot see future dated journeys but was solved (SR raised) when we ran ESS jobs. Does this need to be scheduled? Also, is it expected that it …
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What options do we have to automatically close an overdue journey?We noticed that the large volume of overdue tasks in our organizational journeys. Can anyone let me know if there is any automatic process to close the journey once the …
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Is there an updated list of where Guided Journeys are available?Is there an updated list of where Guided Journeys are available? The User Guide for journeys references the post linked below. However, the documentation title has "23B.… -
Checklist Task giving error 'Unauthorized Access: please contact the administrator'Summary: I have created a checklist task based on report where i am using ALLOCATED_TASK_ID . Its giving me error as ''Unauthorized Access: please contact the administra… -
Checklist Templates - Import ErrorSummary The template definition wasn't imported because it's invalid. (HRC-1035642)Content Hi, What is the possible cause for the following error, on importing checklist…
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After i complete the contextual journey as a user, the system doesn't show a "Continue" buttonSummary: Hello, I configured a contextual journey for "Exit interview" triggered by the "Resignation". The Exit Interview shows when the employee click on "Resign From E…
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How to re-assign the same journey to the same list of users on a yearly basis?Summary: We have a requirement from our client to enable the re-assignment of same journey like document acknowledgement every year by the employees in the organization?…
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Can the HireRight i-9 integration be used WITHOUT e-verify?We have a need to automate the I-9 form without using e-verify. Has anyone used the HireRight delivered integration (or other vendor) for I-9 form generation and storage… -
Enable Oracle Search for Journeys - 25AHi Team, We have moved to 25A and we are trying to enable Oracle Search for Journeys by following the below document link. https://docs.oracle.com/en/cloud/saas/human-re…
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Change the notification subject of Enterprise Onboarding email (ChecklistWelcomeReport)Summary: we have a requirement to change the subject of enterprise onboarding welcome notification. (ChecklistWelcomeReport) . please help on how to do it. Content (plea…
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Has anyone setup Alert for i-9 expirationHello Hope everyone is doing well! We need to create a notification for I-9 expiration, i am trying to use a Alert but no seeing any resource which has i-9 expiration fi… -
Journeys Access for External People who have not joined yetSummary: Hi , we are implementing Journeys but not using Recruitment Module instead using another software for recruitment, we hire new employees in recruitment module a…
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How do you deep link to a specific journey that has been assigned?Summary: We assign a companywide journey quarterly and wanted to know if a deep link could be created to put in some of our messaging so employees could navigate directl… -
Journeys - Before and after 25AHello All, Currently we are in 24D and in couple of weeks, we are moving to 25A. So far, for Journeys, we have not implemented any steps like enabling Profile options, r…
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How to assign a checklist task prior to hire date?Content Hi All, We have a requirement where we want all checklist tasks to be assigned on the hire date of the employee, except one, which should be assigned to HR 5 day… -
Unable to complete the onboarding Journey by the pending workerSummary: system is not allowing to mark the task as done, despite having uploaded the required information. Shows the below error in the screenshot. Can anyone support u…
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How do I synchronize a new created task within a journey that is assigned to employees?Summary: Tried to run the process - Update Assigned Journey Attributes Based on Modified Journey Template but that did not add the new task to the existing assigned jour…