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Journeys
Discussion List
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Redwood Guided Journey - Analytics Task for WorkerI am creating a guided journey for the Assignment section of the Employment Info Responsive page. For the new Guided Journey Redwood setup page, I am using the analytics… -
Create custom Deep Link to different transaction / self service pages?Summary: I am creating a Journey that will be used for On-boarding Purposes. I want to verify if its possible to create a custom Deep Link to the Benefits Self Service p… -
how to set termination date as Journey task due dateSummary: Hi Team, Is there way to set the Termination date as the due date for all the tasks in Offboarding/separation Journey. 1st Requirement is to Assign the Separati… -
Trigger another journey from the questionnaire response of a journeySummary: The requirement is to trigger a new journey from the response from a questionnaire of another journey. Content (please ensure you mask any confidential informat…
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How Journey task with performer as AOR shall be reassigned to a new person when AOR changesSummary: How Journey specific task with performer as AOR shall be reassigned to a new person when the AOR is reassigned For example - HRBP AOR is assigned to an employee…
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Task should be activated based on the response from previous task-JourneysSummary: Task should be activated based on the response from the previous task- Journeys Content (please ensure you mask any confidential information): We have a require… -
We have to trigger offboard notification to worker home email if there is future termDescription (Required): We have to trigger offboard notifications to worker home email and worker email if there is future termination. I have enabled home email profile…
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can we restrict guide journey codes based on country on redwood pageSummary: As there is an area where we can add Guided Journey codes—either page-wise or section-wise. Could you please confirm if it is possible to restrict this based on…
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Activation Criteria - Based on multiple previous tasks completionSummary: Hello, We have a requirement wherein a task (say task3) is to be assigned/activated only after the previous tasks (say task 1 AND task 2) are complete. Reading … -
user entity details required for journeys/checklist tasksSummary: Hi Team, Is there any user entity available for journey/checklist tasks and employee response details. Thanks, Rahul Content (please ensure you mask any confide…
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What application task should be used for redwood benefits self-service enrollment in JourneysSummary: We have a Journey where we would like for employees to click on a link to go enroll in benefits. Not able to find an application task Content (please ensure you…
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I have enabled the signature pad in journeys but the it does not appear in the report?I have successfully enabled the signature pad in Journeys; however, the physical signature is not appearing in the report. Any suggestions would be greatly appreciated. … -
How to force complete AllocateChecklist using HDLSummary: We want to force complete a checklist that is assigned to many employees in prodcution. We tried to load the below HDL for a sample person but it removed only f…
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How to limit journeys/checklist template visibility by countryIs there a way for the user to see only the workflows configured for their country when accessing the workflow explorer? I am implementing this for a client with compani… -
Guided Journey Embedded Learning how to attach a Learning Item TitleSummary: I am testing the Guided Journey options for RSSP. We would like to utilize embedded learning to attach videos or documents. I have found no instruction on how t…
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Change guided journey display on RedwoodSummary: Can we change the default display of a guided journey in a Redwood page? Actually, we're using it in Benefits ESS and the customer wants it to be displayed from…
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Offboarding Email Notification is not sentSummary: Offboarding Email Notification is not sent Content (please ensure you mask any confidential information): Hi Team, Greetings! What are the different possible re… -
Getting rest action error in personal payment method journey's taskWe have created a personal payment method task and we are able to access it as an employee as well but we are getting a rest action error whenever we open the task.
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Fast Formula - Eligibility Profile JourneySummary: Fast Formula - Eligibility Profile Journey Content (please ensure you mask any confidential information): Hi, we created a Journey; the assignment rule for this…
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How to delete an onboarding journey and all assigned tasks?Summary: We manually assigned an onboarding journey and it needs to be deleted from the employee. Is there a way for either the employee or an admin to do this? Content …
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How do I get the I9 document type to appear in the I-9 Verification Status task?Summary: I'm unable to choose the I9 document type for our I9 verification status task after switching to Redwood, so the Upload to Document Records is not visible and t…
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Oracle Journeys Physical Signature issueSummary: We are trying to add physical signature in the Journeys. We have checked all possible documents and tried modifying the RTF template, but we are not able to see…
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Unable to select Custom Supervisor Type in checklist task OwnerHi Team, We have a Requirement to add Custom Supervisor Type in checklist task Owner, so we can trigger notification to the supervisor type. for Example: we have supervi…
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How to hide HR performing tasks in a journey from assigned employeesSummary: How to hide tasks in a journey from employees which are assigned to HR Content (please ensure you mask any confidential information): Created a preboarding Jour…
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25A New Feature : View Journeys Analytics with assigning Journeys with HDLSummary: 25A New Feature : View Journeys Analytics with assigning Journeys with HDL Content (please ensure you mask any confidential information): Hello Experts, anyone …
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Only show certain document records in journey embedded taskSummary: We would like to be able to restrict the list of presented documents in a journey embedded application task 'Document of records' to only show the document type… -
Onboarding Journey not triggering to manager when manager adds new pending workerSummary: Onboarding Journey not triggering to manager when manager adds new pending worker Content (required): We are trying to configure a journey to trigger when a man…
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Accessibility of the Task NotificationsSummary: Accessibility of the Task Notifications Content (please ensure you mask any confidential information): Hi Team, I have created a journey having below actions an…
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How to use and retrieve checklist archive tables to review archived Journey Checklists?Hello, I understand that once a Journeys Checklist has been archived or purged, it can be retrieved using the checklist archive tables listed below: PER_CHK_ARCH_ALLOCAT… -
25B Other Task not visible Offboarding checklistSummary: Hi, Im also facing similar issue, the HR Admin and myself (Implementation user) cannot check the Other task are is Offboarding checklist that Line Manager and a…