Setup and Configuration
Discussion List
-
Approval of Knowledge Articles in B2BSummary Approval of Knowledge Articles in B2BContent Hi All, We have a requirement in B2B service wherein customer want the approval workflow for knowledge articles. I s… -
How to create Activities Tasks Template in Fusion Service?Summary: We can create standalone tasks in Service Request under Activities subtab. However, we have a requirement to auto populate set of tasks when the new SR is creat… -
Best way to restrict user access to environment during P2T refreshSummary: Currently when we are having an environment refreshed, we advise the entire user base the schedule for it and when it should be available. Users still reach out…
-
How to enable Format painter option in Service request object?Format painter option is not enabled hence we are unable to maintain the font style and font colour in service request. Kindly please let us know how to add format paint…
-
Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh?Summary: Does UCM gets refreshed in oracle cloud by oracle, meaning files will be gone after the refresh? Content (please ensure you mask any confidential information): …Manisha Singh 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Oracle WebCenter
-
customized configuration for service logistics and subscriptionHi There, we want cutomized Service request page to display the subscription related to the asset we have choose in service request and also shows the history of subscri… -
What is the purpose of 'Due Date' under an action added to a Help Desk request?Summary: What is the purpose of 'Due Date' under an action added to a Help Desk request? Content (please ensure you mask any confidential information): I created an acti…
-
How to delete expired SSO certificate?In our single sign on configuration page(Security console), we see two expired identity service provider(certificates) with Enable Flag= Yes, we would like to know how w…
-
Accruals should elapse after plan limit reaches maximum from next monthOracle Fusion Cloud Applications 23C (11.13.23.07.0) The absence plan is Incremental and 1.5 leaves per month accrual The absence plan has a 45-day maximum limit an empl… -
Can we put AP invoice approvals on the Withholding Tax invoice types in Fusion cloud payables?Can we put AP invoice approvals on the Withholding Tax invoice types in Fusion cloud payables?Sreenivasulu Donka 12 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
How to Restrict Service Request Visibility Based on Queue**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: We would like to limit the service request visibility based on que…
-
Lookup type of the Level field inside Contract infoHi Team, Please can anyone help me with the Lookup type code for the Level Field in the Contract info section while hiring a employee from 'Hire an Employee' action.Joydeep094 31 views 1 comment 0 points Most recent by Simona Stoian-Support-Oracle Human Capital Management
-
Returning used SN from customer on new “Used” item number creates duplicate assets recordsSummary: Returning used SN from customer on new “Used” item number creates duplicate assets records Content (please ensure you mask any confidential information): When a… -
How to create a web Application through sandboxSummary: how can i create a web application in the below screenshot Content (please ensure you mask any confidential information): Version (include the version you are u…
-
How to hide fields from disability info?Dear Oracle community, When adding the disability info to a profile, there is this nasty little field called "disability code" that becomes visible after creating the di…
-
'Edit Schedule' option for schedule processes unavailableSummary: We needed to get a list of the scheduled processes that are currently running automatically and cancel some of Content (please ensure you mask any confidential …
-
Export standard coverage / Entitlement RulesHi everyone, We needed to export all the data from standard coverages / entitlement rules as we need to validate if all the categories are listed. We tried using "Export…
-
If a User schedules a process in Paas, can I see it with another User in Saas?I have a requirement that an administrator user schedules a process in Paas, but other Users need to see it in Saas, is it possible? which role or privilege Do I need?
-
Service Request Category Setup and Maint Redwood pagesIn CX Service 23D the Manage Service Request Categories setup task is a Redwood page. We added 2 custom attributes to the Category object in App Composer and published t… -
Maintain Meta Model and IndexSummary: Hi, We have a Maintain Meta Model and Index process in error in scheduled processes. This was scheduled by someone who is now a leaver, so may be the reason for…Daniel.McDermott 71 views 1 comment 1 point Most recent by Praveen Desetty - Support-Oracle Fusion Service
-
Comments History for Approval RulesHi Oracle Expert, Could please advise if there is a way to download the log file for Comments history after updating the approval rules? Thanks.
-
Do we have Redwood Experience for Manage Legislative Data Group(Workforce structures)Hi All, Do we have Redwood Experience for Manage Legislative Data Group field. (Work Force Structures) Couldn't find the above title in Oracle Docs. Please share your in…RamkumarKadhiravan 23 views 1 comment 0 points Most recent by Rachita Mishra-Oracle Human Capital Management -
Applicability of SFTP Directory functionality in fusionSummary: We are looking forward to availability of a functionality. For the payments made, Payment Status Report (PSR) from banker should be forwarded to an inbox direct…Sujith Kandukuri 11 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
-
Does anyone know how to modify the values for the profile SVC_ATTACHMENT_UI?Summary: How do we modify the value of the profile SVC_ATTACHMENT_UI? Content (please ensure you mask any confidential information): Our client wants to change the displ…Ameet Keshkamat 21 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
-
How to Bypass the SSO Login for External customers to login in Bill Management Portal.How to Bypass the SSO Login for External customers to login in Bill Management Portal. Please go through the Doc : How to Bypass Federation SSO For Supplier Portal ( Doc…vivek mancha 195 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
-
Restrict to admin access on target test system pre P2T refreshSummary: Any way to lock down the target system pre P2T so that post P2T only admins can login to complete post P2T steps. This is to ensure users dont login into a test…
-
HRHD - Ability to automatically change the Status from In Progress to Waiting and vice versa.Summary: Is this automation possible in HR Hep Desk? (i) Ability to automatically change the status from 'In Progress' to 'Waiting' when Agent messages via Oracle applic…
-
We want to create custom role for Manage Terms and Conditions Task comes under Setup and MaintenanceHi Team, We want to create custom role for "Manage Terms and Conditions" Task comes under Setup and Maintenance. Kindly help us to create custom role. RegardsNishant Bhonsle 11 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
-
We are trying to implement Digital Assistant for expenses. We want to integrate with Twilio for textWe are trying to implement Digital Assistant for expenses. We want to integrate with Twilio for texting. Have anyone done this implementation. If so let me know how it w…Ravindran Bala 12 views 1 comment 0 points Most recent by mai fukumura-support-Oracle Fusion Service
-
How To adda LOV for customer names in the Purchase Requestion ScreenSummary: Hello everyone, I have an issue while trying to add a specific Value Set in PR DFF This error Message appears, what should I do. Thanks in advance. Content (ple…Abdelaziz Safwat 12 views 1 comment 0 points Most recent by Sam Houg - Support-Oracle Fusion Service