HCM Skill
Discussion List
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REST API to get conversation session log is always returning not found messageSummary: We are trying to get the session log for a particular session using the REST API /api/v1/bots/sessions/{channelId}/{userId}/{sessionId}/log. Whatever value we g… -
You don't have permission to access this informationSummary: Post importing HCM skill v2 from Production to dev instance . We are getting "You don't have permission to access this information" response for most of the que… -
Performance review others (direct reports) - Bug ODASummary: When asking ODA about the performance review of my direct report, I get the response that I have no permission to see this data. This is strange because I can s… -
workforce structure job search in redwood is displaying duplicatesSummary: I am trying to search for a job through workforce structures in redwood page. While I search for one job by passing the job code it is returning two lines with …
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Is it possible to increase space allotted to capute insights data in Oracle Digital AssistantSummary: We are looking for details of increasing the allotted space of 100 GB (provision by Oracle as part of license) for capturing the ODA insights. We know that ther…
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Problems generating an employment certificate as a document type record in ODASummary: We are using the "Request Letter" skill to generate employment certificates of different types. The problem is that it only works with some, and others fail to …
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ODA Salary Intent not working as expectedODA is not returning salary amount when Employees enter 'Show my Salary'. They have the ability to see this manually via Me > Show More > My Compensation. They also have…
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Documents of Records in Digital AssistantSummary: Creating document of records by digital assistant. Content (please ensure you mask any confidential information): We have been wondering if there is a functiona…
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ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi…
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How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,… -
Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Has anyone experienced success in utilising ODA to reduce HRHD Service Requests?I'm working on improving our ODA with a goal of reducing the volume of queries recieved by our HR Shared Services team that could have easily been handled by ODA. Has an…Cameron.H 41 views 1 comment 0 points Most recent by Elaine Leffler-Support-Oracle Digital Customer Service -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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How-To: Customizing Messages returned from the Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will learn: * Configu…
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How to stop ODA chatbot to respond back with resignation link while asking - Apply LeaveSummary: How to stop ODA chatbot to respond back with resignation link while asking - Apply Leave or Apply PTO? Content (please ensure you mask any confidential informat…
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Knowledge Search Links from ODA Opens Classic Page instead of Redwood UXSummary: When using the knowledge search functionality through ODA, the classic pages are being displayed when the user clicks on "Open Link" from the search results dis… -
Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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How to integrate ODA with Gen AISummary: Hi Team, I’m currently working on the setup for the Oracle Digital Assistant and Generative AI integration. I am looking for steps to implement. Request to prov…
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interactive modelSummary: Knowledge skill are appearing in the third position after splitting Help Desk and Knowledge, but we want them to appear first. Content (please ensure you mask a…koteswararao vadlamudi 11 views 2 comments 0 points Most recent by koteswararao vadlamudi Digital Assistant
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Digital Assistant - Directory/Public Info and ConnectionsCurrently when we ask Digital Assistant a question regarding another employee (e.g. "who is Launchpad McQuack?"; "what is Drake Mallard's phone number?") we are presente…
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Trainer Tm taking too much time to trainSummary: Dear Experts, I have made changes to skill and clicked on trainer tm, past one hour the trainer tm is keeps loading only. The trainer tm has not been trained ye… -
List of Latest HCM Digital Assistant Delivered (OOTB) Skills and IntentsSummary I would like to have a list of the latest HCM ODA Skills and the respective Intents to provide to a client who wants to implement ODA on HCMContent We as an orac…Chaithanya Pallegar 220 views 4 comments 0 points Most recent by Guy Waterman-Oracle Digital Assistant -
How to add an option to Exit Conversation after each response or flow?Summary and Content: As per business requirement, we are checking feasibility to add an option after each flow ends. This option will help users to navigate to the initi…
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What are the differences in features between the free and paid versions of the digital assistantI would like to know what are the features available in free digital assistant version and paid versions
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ODA Security & FSM Migration: How-to create custom roles then lift and shift across instancesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content This quick admin user guide shows you How-to create custom rol…Dr Surlina Yin-Oracle 4K views 51 comments 25 points Most recent by Martin Deh-Oracle Digital Assistant
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How-to: Measure User SatisfactionSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Customers can now utilize the Feedback system com…Dr Surlina Yin-Oracle 454 views 12 comments 0 points Most recent by Tanushree Gupta Digital Assistant
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ODA vs OGL (Oracle Digital Assistant vs Oracle Guided Learning)Summary: We have started to use the free version of ODA for Expenses and some basic HCM skills. Depending on the response from our user base, we may decide to invest mor…
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How to access ODA through mobile (Android / iOS)Summary: We are looking forward to access ODA through mobile (Android / iOS). Any pointers on associated setups is highly appreciated. Content (required): Version (inclu…