Redwood
Discussion List
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi… -
Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the …
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Autocomplete rules for covered Dependents validation for planSummary: Hi All, We are currently in the implementation phase and have a specific requirement: When an employee elects a Medical Plan option (e.g., "Employee + Family" c…
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How do we Hide the Quick Action for Primary care physicians in the My Activity Center Benefits area?From the Redwood My Activity Center - Benefits section, we would like to hide the Quick Action that appears for the Redwood "Primary Care Physicians" page. I have alread…
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Display Benefit Plans Under Single Program SectionSummary: After a life event, if an employee is enrolled in a different plan, it currently appears under a separate section labeled with the program name. We would prefer…
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Compensation and Employment Info Missing in Benefits Activity CenterSummary: After enabling Redwood for the Benefits module and confirming that all relevant profiles are active, the Benefits Activity Center is functioning as expected. Ho… -
Redwood Benefits AI Agent launched! How many questions is AI Agent rec'g?Summary: Hi! This week we launched Open Enrollment in Redwood and introduced our new Benefits AI Assistant, Benny! How can we report to exec mgmt how many employees are …
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Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …Nabil Ilyas-Oracle 223 views 11 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Benefits summary page is blankNot able to search for any person in the benefits summary page in redwood UI. The user has view all benefits admin role inheriting the seeded job role for benefits admin.
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In the Redwood Self-Service Benefits flow we want to remove some stepsHi, In the Redwood Self-Service Benefits seeded flow we want to remove some steps or use differently, like remove 'Get to Know Your Benefits', keep only 'Express Mode' i… -
Redwood Benefits Support tab tiles not workingSummary: When clicking on the Support tab seen at the bottom of Me > Benefits, there are multiple tiles. No matter the browser or user I log in as, when I click any of t…
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Unable to default DFF field in edit contact pageSummary: Navigation: Benefit Administrator > Benefits Activity Center > Open an employee >> People to Cover > Edit Existing Contacts >> edit Relationship Requirement: In…
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we need to hide Pending actions region under Redwood Benefits summary PageHello Team, We have a requirement to hide the Pending Actions region under the Redwood Benefits Summary page. We attempted to achieve this using VBS, but unfortunately, …
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Issue with Benefit Relationship LOV After Redwood TransitionHi Team, We have transitioned the Benefits module from Responsive UI to Redwood. Following this change, the Benefit Relationship is no longer appearing in the LOV (dropd…Vikas Kumar Thakur-Oracle 32 views 5 comments 0 points Most recent by Vikas Kumar Thakur-Oracle Benefits -
Benefits self service tile twice under Me - Redwood and ResponsiveSummary: We're in the process of turning on Redwood for our client and are seeing two self service tile for Self Service, one with the default Redwood UI and the older R…
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Deep link for Benefits activity centerSummary: Hi, We have a requirement to have Benefit admins make elections on behalf of employees. This is tracked via a Journey task. we are trying provide the link direc…
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Change Beneficiaries page is not working in BenefitsSummary: The change beneficiaries page through Employee's screen is not working. We are only seeing a blank screen when opening the Change beneficiaries page.
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Unable to find Phone Number for Validation in create/Edit contact page in Benefit VBSSummary: Navigation : Benefit Administrator > Benefits Activity Center > Open an employee >> People to Cover > Edit Existing Contacts >> edit Relationship We have a requ…
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Not re-directing to Benefits Self Service Enrollment page in RedwoodSummary: Hi Team, We have requirement to put "Before you enroll" Deep link in Plan type groiping Display so that employee can add contacts during making enrollments in e…
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Redwood - Created checklist for Journey & need to add Task to go to RW Benefit Self-ServiceSummary: Hi, For our upcoming Open Enrollment, we want all benefits eligible associates to complete/electronically sign an Acknowledgement (for ACA purposes). At this ti…
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Need to be able to add same contact by different associatesSummary: Need to be able to add same contact by different associates to designate as dependents/beneficiaries Content (please ensure you mask any confidential informatio…
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Benefits Self Service Enrollment questionSummary: Current Configuration: When an Employee is enrolled into the plan, employee can click on view details button and can see the details like Employee contribution …
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Benefits Self Service Enrollment Page CustomizationSummary: Current Configuration: As shown in the attached screen shot, there are drop list of values in the menu section. Client would like to change the list of values. …
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Redwood - Can we add information text under Verify people you'd like to coverHello Hoping everyone is doing well! Can we add information text under Verify people you'd like to cover in Redwood Benefits ESS, just like it shows up currently in RUI.… -
Can we add another section in the Benefits self service enrollment pageSummary: Requirement: Client would like add a new section in between Review Disclaimer section and the Medical Section. Is that possible to have a new section? @Monica V…
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Adding list of data to Review Employee ResourcesSummary: How do we replicate this page on to the redwood review Employee resources page? Steps I have taken so far include Review Employee Resources > Edit in VB Studio …
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Redwood - Benefit Plans for Comparison - Help Copying to another podSummary: Hi, I have created a Dental Plan Comparison and Medical Plan Comparison in a test pod (and very happy with!) and want to copy these plan comparisons tools to an…
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Redwood - Before you Enroll Application Task No Longer Available in JourneysSummary: As we're implementing Redwood, I noticed that the Before you Enroll Application Task is no longer available in Journey tasks? I'm curious if anyone else has enc…
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Benefits CertificationCan we configure benefit certifications to trigger a separate life event for each dependent, allowing users to submit different documents for each one. Additionally, whe…