Get Started with Redwood: Oracle Cloud SCM and Purchasing
Category 235
Discussion List
-
How to configure ODA in Redwood Service Centre?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
The client has a specific requirement and seeks clarity on the capacity assessmentf Oracle Service Cloud to support the following needs: Onboarding 20,000 customers daily. 2. Serving a total of 1 million customers. 3. Handling a 10x increase in daily …
-
REST API Call for Custom Object is not returning any responseSummary: We created a custom object using Application Composer and Published. From the application, we are able to create records in that. 2. We are unable to get/post u… -
Redwood : Defaulting Asset field in SR Create PageSummary: In Redwood, how to default the Asset value in the Asset drop down when user navigates to SR Create from IB Asset Simplified UI? Content (please ensure you mask …
-
How can we enable the CTI Media Tollbar in both Redwood and Classic UI at the same time?Summary: We can't enable the CTI Tollbar to work in both Redwood and ClassicUI at the same time. If we set a new bar as per Create a CTI Toolbar for Redwood the one in C…
-
Hidden columns in FBDI templates are excluded from the CSV generationHi, team. As this title, I am facing the problem "Hidden columns in FBDI templates are excluded from the CSV generation". * I wrote SR about this problem first, but the …
-
Assign Category for SRs coming from Email ChannelSummary: When inquries are sent to mailbox, an SR is created without a Category value. What can be done to auto-populate the Category with a specific value depending on …
-
Redwood for Core HR -need assistance on migrationHi , We are starting to implement Redwood in our firm for Core HR HCM. Can someone please guide what is the step by step procedure in a short form so that i can then fol…Palak Srivastava 86 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Help Desk
-
Rename or remove show action in Redwood UIHi, We are implementing Redwood UI and would like to know if it is possible to change the names of actions in the action bar menu. For example, we have a custom object c…Mariachiara 22 views 1 comment 0 points Most recent by Daniel Placinta -Support-Oracle Fusion Service
-
Create a custom phone type with all 3 fields including phone extensionThe client needs a field similar to that of the "WORK" phone that contains all the fields like the phone extension. We created an additional phone type but it doesn't se…
-
Not able to Create AR invoice in Fusion through rest apiI am creating an AR invoice in Fusion through the REST API. There is a descriptive flexfield (DFF) on the header level called "context value." When we pass "Segment Code…Adwait Rajmane 1 46 views 1 comment 1 point Most recent by Guiliano Mendez Receivables & Collections
-
how to use the pay-in-full option for more than one invoice for the same supplier?a customer has issue that when they navigate to to the invoice window and list invoices for a specific supplier, they attempt to select a couple of invoice and press the…Haia Ahmed 24 views 1 comment 0 points Most recent by Neha Garg-Oracle Payables, Payments & Cash Management
-
Data Extraction Approach for Oracle tables that doesn't have PVO'sProblem We need to understand what is the best Data Extraction Approach for Oracle tables that doesn't have PVO's Came across below approaches: Approach 1: Steps: 1. Cre…
-
The Art of the Possible: Direct Access to Service Request DetailsOverview This guide will show you how to skip the foldout panel and go straight to the Service Request Details page. Don't worry - the foldout panel is still there if yo… -
The Art of the Possible: Opening Service Requests in a Drawer from the Landing PageOverview This tutorial will show you how to use Fusion Service Extensibility to design a drawer that offers a quick way for users to edit service requests from the list …
-
Email Daily Quota by using object workflowSummary: Hi, i have a requirement to send massive email for email campaigns. I know i can use application composer and object workflow to achieve this Now, what would be…
-
Define Custom Summary BoxesSummary: Create custom Summary Boxes to be displayed on the Overview page of Accounts and Contacts Content (required): I see a list of OOTB summary boxes we can add but … -
Steps to create a maintenance Work order in Fusion B2B as service Work Order and Service RequestSummary: If anyone have done the setup for creation of service Workorders and service requests from Maintenace Work Orders. I have executed the process "Create Service W…
-
How to extend side and foldout panels in Fusion Service Center - Join us on Nov 5th!Hey! Want to see how to extend side and foldout panels in Fusion Service Center? Join our live webinar on Nov 5th at 9am PST. Karyn Kurland, Sono Chacko, and I will be s…
-
Can we hide/disable the seeded/default knowledge content types in HR Help Desk?Summary: Can we hide/disable the seeded/default knowledge content types in HR Help Desk? Content (please ensure you mask any confidential information): Following are the…
-
Run Queue Assignment action not available in Redwood Fusion ServiceSummary: How to run queue assignment in Redwood Fusion Service. Run Queue Assignment action is not available. Also how do we set the queues and assigned to filed to null…
-
Case management page is loading emptyHave enable the case Management and given the appropriate roles to the users, scheduled processes needed for the roles sync has also been done. However, still the case u… -
How to bulk download attachmentsWe are migrating our data from Oracle ERP to a new system and as part of this data migration activity, we need to extract all attachments from ERP for the entities we ar…
-
Oracle fusion Service Cloud Translation not working in Redwood VBHi All, For CX Service Cloud added the translation in Redwood VB for custom fields, Which is not working and system throwing JSON error as below. The same steps we have …
-
Search Accounts using non-Primary addressSummary: Search Accounts using non-Primary Address Content (please ensure you mask any confidential information): Hi , We have a requirement wherein we need to search Ac…
-
Table for Relationship in Service Request or query to get relationship in SRSummary: In service request there is a tab for Relation ship. I want to find table or query to get sr linked in relationship to the main Service request. Please help Con…Mahesh Ayyalasomayajula 23 views 2 comments 0 points Most recent by Mahesh Ayyalasomayajula Fusion Service
-
SOAP Web Service to download attachmentsSummary: I'm trying to download attachments using ERP Object Attachment Service () but I'm getting an error: An error occurred: JBO-Request Failed : Reason- User did not…Sue Yu 178 views 1 comment 0 points Most recent by Cristian Bilibou-Oracle Reporting and Analytics for ERP
-
How to add attachment panel in service center?Summary: We have one requirement to add attachment panel in service center. It was OOTB previously and I want to implement same. I tried following How to add a custom fo…
-
Will the Action Plans Works in bi directional/Summary: We are trying to create a Action Plans such that once action on the next stage has two option but how do we give condition such that 2nd flow should be followed…