Category 42-2
Discussion List
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Clarification on Triggers upon delete operationHi Team, We have a requirement where, when an additional identifier is deleted, we need to validate whether it has an expiration date populated. If the expiration date i… -
How to Customize Default US Phone Number Format Across All Pages?Summary: We have a requirement to change the default US phone number format from (999) 999-9999 to 999-999-999. Is there any way to customize this format across all page… -
Is there an ability to filter the Account Name suggestions from Dynamic Choice List fieldSummary: What I would like and wondering if it's possible to filter account name suggestions so it excludes inactive (status) accounts. Content (required): When our user… -
Storing Reference Data in Oracle FusionWe need to centrally store reference data related to CDM (Customer Data Management) and PDH (Product Data Hub) in Oracle Fusion. Currently, we have approximately 15 look…
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How to make field Read-Only in Mobile AppHi Team, I have received a requirement to make certain fields read-only in the mobile application once the user logs into the system. Could you please guide me on how th…
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What is the difference between standard lookup and common lookup in oracle fusionSummary: Please help me understand the difference between a Common Lookup and Standard Lookups in oracle fusion. I tried to follow a documentation but could not quite ge…
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New item created is not working with account rule cretaionSummary: Content (please ensure you mask any confidential information): Hello everyone, I have created a new item and tried using it in AR invoices, and it is working as…Ranjith C 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
Unable to create knowledge articleSummary: When I click on Create Article button under Authoring in Knowledge the I get an error message popup saying "You need an active locale to create a new article". …
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Possibility of Custom Error message for bulk UpdateAs we have a feature of Bulk Update of the data. Is there a possibility of defining the Custom Error Message for Bulk Update. Also the Error Messages should be based on …
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how to correct a formatting issue with email templateSummary: when a pending worker is converted to employee, a .rtf email template is sent to hiring managers with onboarding instructions. The email template includes numbe…
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Use of the Search Extension Framework using APIWe want to use the Search Extension Framework using an API similar to how users search it through the UI, where users key in some content to search and the framework the…
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Are Fiscal calendars and Accounting calendars the same in crm?Summary: Similarity between Fiscal calendars and Accounting calendars the same in CRM. Content (please ensure you mask any confidential information): Basically the query…A V K JAYA SURYA 11 views 3 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Purge inactive resourcesHi, Is there a way to purge inactive resources? Thank you, Martina
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Bulk user access blocking from Security ConsoleHi, is it possible to block user access from the Security Console in bulk without doing it one by one? Thank you, MartinaMartina Di Battista 11 views 1 comment 0 points Most recent by Sravanthi Reddivari-Support-Oracle Sales
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How to have Category Options in attachment field on sales account ?Summary: We have a request to collect specific documents on attachment field on sales account object. Like list of document to open a Account Oracle does not give this f… -
How to access attachments of Interaction object in groovySummary: Hi, We have a requirement to show the total no. of attachments associated with the interaction (Redwood Sales) in a custom field. How to access attachment infor… -
How can opportunity be accessed based on groupsSummary: Opportunity should be accessed based on groups other than creating team for each opportunity. Content (please ensure you mask any confidential information): Opp… -
Drill-down link for bell notifications be updated to Redwood pages instead of SUI/Classic pages?Can we update the drill-down link for BPM worklist bell notifications to route users to Redwood pages instead of SUI/Classic pages?Black_Beard 21 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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Can the "Lead Details" field on the BPM worklist be changed to navigate to Redwood pagesHi We have an approval workflow for the Lead object. On the BPM worklist's Approve/Reject page, there is "Lead Details". Is it possible to change this so it navigates to…Black_Beard 21 views 2 comments 0 points Most recent by Carmen, User Assistance Oracle CX-Oracle Sales
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How to update the account owner automatically if the territory owner is changed.In Oracle Sales Cloud, if I update the territory owner then it should also update the owner of associated account records. Can we achieve this functionality? If yes, ple… -
Clarification on verification usage quotaHi Team, Could you please clarify what does this statement mean from the below oracle documentation:- 'Enter the Selection Criteria. We highly recommend that each time y…
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create partner contact and user account issueSummary: We want to create partner contact without user. We used this api : https://eoid-test.fa.em2.oraclecloud.com:443/crmRestApi/resources/11.13.18.05/partners/03131/…
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How to integrate CX with VPNWe want to know the possibility of restricting access to Oracle CX (Customer Experience) web services through our corporate network by enforcing the use of our internal …
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Reporting on opportunity assessment questions and answersSummary: I'm trying to generate a report for one of my customers with the following data: Opportunity Name, Contact Name, Assessment Score, Assessment Date, Question, An…Cristian Rogelio Velasco Gutiérrez 11 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle Sales
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A new role applied to a Redwood Search list is not retained after saving - what could cause this?Summary: We created a new role which is an exact copy of 29 other roles except for the name and role code. The sole purpose of these roles are to control search list beh…
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Redwood: Enable for list view same field available in edit view in VBSSummary: Hi, we would like to add in the list view for an object in Redwood the same field we can add in the edit detail view for the same object. Content (please ensure…
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Notes Object VisiblitySummary: We have Opportunity, Lead, and Activity objects in our Oracle Fusion Sales environment. When a user adds notes in any of these objects, the expectation is that …
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Migrate Sales Territory to another Environment (Dev to Prod)Summary: Is there a way to export Migrate Sales Territory to another Environment (Dev to Prod) Is this through Export Management > FILE > Import Management File Type (XM…Christian Gerald Patacsil 31 views 5 comments 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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Adaptive Search Query: No Data Displayed for ListOfContactsHi All, I am trying to fetch data via adaptive search query. Despite enabling the field, I have noticed that no data is being displayed for ListOfContacts. Could you ple…
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Unable to View Leads and Opportunities with Custom Role in Redwood UIDear Oracle Community, We are currently facing an issue while configuring a custom role intended to provide access to Contacts, Accounts, Activities, Leads, and Opportun…