Category 752
Discussion List
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Integrate Oracle Digital Assistant with Redwood Fusion Knoweldge (LLM Knowledge Search)Fusion Redwood Knowledge with Oracle Digital Assistant Scope: This article describes integrating Fusion Redwood Knowledge (LLM Knowledge Search with GenAI Summarization)… -
Can you change settings so no attachment (paperclip) icon search results are visible?Summary: When conducting a topic search in Knowledge Classic, articles with associated attachments display both an attachment (paperclip) icon and a text icon in the sea…
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Filter knowledge results by category as a User and AgentSummary: We have a large volume of knowledge in our knowledge base and we are looking for the ability to be able to filter knowledge results based on category. For examp…
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how to make autoreject rules using BPM Worklist on invoice AP approval based on SYSDATE?i want to make autoreject rules using BPM worklist on payables invoice approval based on SYSDATE. based on SR answer, the format for GL Date is either DD/MM/YYYY or DD-M…Christopher Kent 21 views 1 comment 0 points Most recent by Christopher Kent Payables, Payments & Cash Management
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How to configure multiple business units values in business unit lov in knowledge management?Summary: How to configure multiple business units values in business unit lov in knowledge management to select a business unit while creating an article Content (please… -
Are there any webinars or demos that show the features of Redwood Knowledge Management??Summary: Wondering if there are any demos or webinars that show the features of Redwood Knowledge Management? Content (please ensure you mask any confidential informatio…
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Recommendation of Knowledge articles to employeesHello Team, In HR Help Desk, when an SR is assigned to an agent the agent gets a view of associated/related/recommended knowledge articles accordingly. Likewise, rather …
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Business unit support in Knowledge for UIs like My helpSummary: Hi, We understood that business unit feature introduced in knowledge from 24c for Redwood. And it is available for Authoring, DCS, and my knowledge but not for …
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Issue with Modifying and Adding Articles on Knowledge Authoring Platformhello expert, we have been experiencing an issue with modifying or adding new articles on the Knowledge platform. When attempting to save a modification, the following e…
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Error when trying to embed PDFs or Sharpoint videos into Knowledge Articles (OKDOM-CONT0007)Summary: Trying to embed content into Knowledge Articles after the update. Tried: iframe / object / embed These all worked in 24D without any issues. Are there any solut… -
How do we update a seeded lookup from Integration?Summary: We want to implement a functionality to update the seeded lookup from Oracle Integration Cloud. Can you pls help us with any existing web service or import func…
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Email notification for Knowledge article expirySummary: We need to trigger an email notification to few users before a month of knowledge article expiry. It is not possible to create an object workflow for a knowledg… -
How to schedule or run seeded alertsOffering Definition has Changed ; WLF-00002 , Learning Recommended to Learner WLF-00001 WLF-00004 Upcoming ILT Activity to Instructors Reminder 1 WLF-00008 Offering Acti…
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Redwood Page for My KnowledgeUnable to see the Knowledge pane in the My Knowledge Redwood Page. We have enabled the Knowledge management feature and have published few new articles. In the Service R…
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In Knowledge Classic, why would an article showing as "not published" still appear in a search?Summary: Why would an article that is showing as "Not Published" still appear in someone's search and allow them to open it? When going into "Authoring Classic" and clic…
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Can we restrict Knowledge authors to not edit articles created by other knowledge authorsSummary: Requirement is a Knowledge author cannot edit articles created by other Owners(Author) Content (please ensure you mask any confidential information): Is there a…
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Requesting recommendations for a cloud repository to store image files.Hi, experts. I have a requirement to store image files that will be used for BPA item description images. However, the images do not appear when using Google Drive. Do y…
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Minimum Salary Validation Based on Work StateHi All, We have a requirement where we need to validate the employee's salary as per below sample logic which is based on employee's work state and moves from hourly to …RajeshKumar.Bhagtani 1 view 1 comment 0 points Most recent by KMChris-Oracle Human Capital Management
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How to transfer the cloud customer connect account from one business/company email ID to anotherSummary: Hello Oracle Experts! I am currently having a cloud customer connect account registered with my current company Email ID, if suppose I am moving out of this com…
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In Knowledge Classic, is there a way to comment on an article?Summary: Wondering if articles published in Knowledge Classic have a commenting feature where any reader can enter their comments on an article? If so, are these comment…
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Knowledge Articles Not Populating in Service Requests PageSummary: We are experiencing an issue where knowledge articles are not appearing in the service request (SR) page, even when the issue is related and should have matchin…
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How to fetch Worker details and Salary details in the body of the Resource alert in Alert Composerabove is my requirement to send alert notification, but If I select worker as resource, I am not able to fetch Salary data (current rate as Hourly Salary) and If I selec… -
How to reconcile expense valuation type transactions against asset specific natural account?This is to share a critical case for seeking technical guidance regarding the reconciliation process of expense-related stock valuation records with trial balance report…
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How to Group Multiple Apps?Hi, I want to create a single group for line managers to manage reportees' goals and performance, similar to the Career and Performance module that combines multiple app…
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My Shared Learning task is not visibleSummary: From Me > Learning > landing on the My Learning Experiences page, I do not see the My Shared Learning task. I do not see any option to author or publish videos …
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Guidance on Finding and Creating Context Values in Oracle Fusion CloudHello, I am looking for the correct navigation path to create and manage a Context Value in Oracle Fusion Cloud. Currently, I am following this navigation path: Setup an…
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Image file format in Knowledge Base article not supportedThe images in the knowledge base article "How To Use SLA To Override Accounting created by AutoAccounting" are not readable. The message from all images I have downloade…hvdw 11 views 1 comment 0 points Most recent by Daniela Petria-Oracle Subledger Accounting & Accounting Hub
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Unable to view content types in knowledge workflowSummary: The content types are not visible within the workflow configuration for your knowledge management system. This prevents you from associating specific content ty…
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Need Clarification on "Apply Redwood Template Updates Defaulted Hidden Attributes" 24D New FeatureDear Team, while going through 24D new features I have encountered the mentioned feature. However I am not clear on this, unlike other features for this there is no any …