Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
RMA pending approval
i've been playing around with scripts and workflow, but i don't think it's possible. maybe i don't have enough experience, so i want to check with the community.
this is possible to do for workflow or scripting
if a RMA pending approval has an amount that is above a $1,000
only a certain user can approve it.
if it's lower than $1000, then all user in that role can approve.
0