Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Help with saved search formula.
I would like to create a formula within a saved search email to notify a sales rep when an order is placed for one of their accounts.
I wasn't able to find a subtotal field to merge, so I created the following formula:
$<%={netamountnotax} - {shippingamount}%>
However, in cases where there is no shipping charges or tax on the order, the formula returns a blank result.
Any help would be appreciated!
0