Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Java : dollar value fields in Get Estimate and Get Customer
We are seeing an odd result in certain cases when we are retrieving the estimate total from a Get Estimate call and when retrieving the depositBalance from a Get Customer call.
At certain times the value that comes back to our java code is different then the value that is in the SOAP response that can be found in the Web Service Usage Log in the Netsute UI.
For example:
We made a call to Get Estimate and the SOAP response has <tranSales:total>1142.12</tranSales:total> however when calling getTotal() on the java object it gives us 1142.1
0