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item fulfillment search on initial fulfillment

edited Dec 19, 2019 3:26PM in Ask A Guru 2 comments

I'm trying to create a service-level search/report...which is how well we're able to serve our customer's needs when they order.

For example, suppose a customer orders 5 items and we have 4 in-stock and I can go ahead and fulfill those initially. I may eventually fulfill the 5th item, but my initial service level is 80% (i.e. fulfilled 4 of the 5 items). How can I capture that?

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