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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
How can we clear the externalid of deleted customer addresses?
We loaded several customer records with multiple addresses. Each address has an externalid. Some of the customer addresses were deleted/removed through the UI as they were not correct. Then a CSV import was used to import the addresses again. The same externalid was used with the reimport for the respective deleted address. Now when web services searches NetSuite by the address externalid, the search is returning more than one address for the externalid. It seems to pull the "active" customer address and the deleted address. How do we clear/delete the externalid of the deleted addresses?
Thanks in advance.
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