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How to Access Customer fields on a Transaction Email Template?

edited Feb 7, 2020 3:38PM in Ask A Guru 2 comments

I want to include a Customer's 'Account Number' field on transactions with my custom Email Templates. I can access ${transaction.entity} to get "XXXXX Customer Name" where XXXXX is the account number, but I can't access any customer fields such as ${transaction.entity.accountnumber}.

Previously I had an Advanced PDF/HTML Template which could access the value with ${record.accountnumber}, however ${transaction.accountnumber} hasn't worked either.

Is it possible or can I only access direct transaction fields on an Email Template?

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