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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customize Case Reports Summary and Detail
I need help ensuring my Custom Detail Report is always directed to the my Custom Summary report. Can someone suggest what I may be missing?
I created two Custom Reports:
- Cases by Customer Summary
- Cases by Customer Detail
The Cases by Customer Summary Drill Down Report is Cases by Customer Detail.
If I execute the Cases by Customer Summary and click View Detail then click View Summary on the Cases by Customer Detail report, I am returned to the Cases by Customer Summary report. – expected behavior. I have included a file with screen shots.
If I execute the Cases by Customer Summary and click View Detail with right mouse button and Open in a new Tab then click View Summary on the Cases by Customer Detail report, I am returned to the Cases by Customer Summary report. –
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