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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Open Cases User Notes excluding auto generated notes
I am creating a Saved Search of ALL open (Status = Not Closed) Cases.
Some cases have no User Notes, some have auto generated notes and some have actively added by employees.
I need to include any cases with no User Notes, the User Notes actively added by employees, while excluding Auto Generated notes
When my criteria = Case:User Notes: Title is not CHANGE Reply to Customer, I do not get the Open Case with only this User Note.
Can someone suggest a formula that would include All Open (not closed) Cases and the Maximum User Note that is not “An Auto Generated note”?
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