Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
How to reclassify an order as a promotion instead of COGS
Hello,
We currently have Shopify orders being imported into netsuite automatically as Cash Sales. We are able to identify these orders appropriately by their CS number. On occasion, we send out promotional orders for $0. In this instance, the sale comes through as revenue of zero, but the occurring cost of product goes into the GL as COGS. We need to be able to reclassify these orders into a promotional account instead so that we know how those expenses are accrued versus COGS. Is it possible to reclassify all COGS for an order into another account without manually having to do
4