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Trying to disable this "Standard Transaction Email Template"

edited Jun 3, 2020 1:41PM in Ask A Guru 1 comment

Trying to disable this "Standard Transaction Email Template" as it just started showing up in my "Invoices" transaction drop down box - where I have only had - up to today - "customized" templates showing? 

I have tried to check the "inactive" field and save that specific template .... but it won't save and still shows in my drop down list.

What changed in the NS software overnight - as it wasn't there Thursday when I ran invoices and emailed them?

Thanks for any help.

Andrew Roach

President

Drew Telecom Group, Inc

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