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Why does the Customer Deposit Applied amount not show on the invoice?

edited May 5, 2020 2:09PM in Ask A Guru 4 comments

Good afternoon,

I am using the Customer Deposit process for the first time and have a couple of questions that I have not been able to find an answer for.  Do I have something set up incorrectly or do the screenshots below reflect the intended results of applying a customer deposit to an invoice?

Invoice summary does not reflect application of customer deposit, except that the amount due is less than the total.

Printed invoice that is sent to the customer does not reflect application of the deposit, showing only the total amount and not what is due.

Thank you,

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