Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Account - CSV Import Custom Form for Bill
I'm trying to import our bills using the CSV Import - Vendor Bill feature. I go into the advanced settings and select the custom form and have no issue importing custom fields. However, for the account, it will only let me map it to an AP account.
I want to import an inventory account (which is what we do with the custom form through the NS UI) by External ID, but when I do I get this error, "Invalid account reference key "XXX".", with XXX being the External ID. I've also tried importing by Internal ID and got this error, "Invalid account reference key XX." with the XX similarly referring to the Internal ID.
3