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Sales taxes Not Calculating on Sales Orders

edited May 20, 2020 7:10PM in Ask A Guru 2 comments

Hi All,

for one of my clients, taxes are not getting calculated on sales order.

I made sure below configurations are setup properly:

  • Customer:
    • Has correct address (Test Customer, 55 E. End Avenue Apt. 3L, New York, NY 10028, United States)
    • Taxable is checked
    • Tax Item is blank
  • Item:
    • Tax schedule is taxable
  • Set Up taxes:
    • Customers default to taxable is checked

But still "Not Taxable" is showing on Sales order.

I'm not sure what I'm missing here.

Any inputs are greatly appreciated.

Thanks,

Harika

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