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NetSuite Bank Statement Import Failure
Dear fellow NetSuite,
I have been unable to import bank statements automatically or manually since May 13.
NetSuite fails to connect my bank because MFA validation.
I created a manual import profile today and it still failed every time. Here is the error message I got in my email.
Netsuite did not complete the bank statement import using login xxxxxxx due to the following error: The file could not be parsed or imported, because of the following error in the JavaScript file:<br/>org.mozilla.javascript.EcmaError: SyntaxError: Unsupported number format: 01 (/SuiteApps/com.netsuite.bankfeeds/src/parser/bf_parser_bf.js#51)
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