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SiteBuilder issue with a login page
We have a Sitebuilder page we present to our sales staff with a custom login page.Over the weekend of 9/12-9/13 the page just keeps refreshing and does not allow us to sign in.
The index.ssp file has not changed since the developer finished the product. He had used the same code for a second site for cart sign in , we turned off that site and dropped our sitebuilder license from 2 to 1 instance in July. No other changes to this site have been made since 2019.. I pasted the code in from the index.ssp located ini Web Site Hosting Files
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