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Analytics Workbook Error: "Sorry, something went wrong."

edited Jan 27, 2020 2:31PM in Ask A Guru

Many of our users experience this kind of error upon opening Workbook in Analytics. This error usually appears when using Google Chrome. But this error can be encountered in other browsers as well.

Here are the possible steps to be able t open the Workbooks without the error:

1. Try logging in and opening the Workbook in a different browser (eg. Mozilla, Chrome, etc.)

2. Try clearing cache.

3. Check if you have an ad blocker in the browser. If one is installed, try disabling it or re-add netsuite.com to the whitelist.

Hope this helps everyone!

Thank you,

@Shamaine Chan-Oracle

Kindly mark "Yes" if you find the reply to your question as helpful. This will aid the community to find the solution/answer much easier. Let's always mark a reply and help the community! ☺️

Shamaine Chan-Oracle | Ask a Guru

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