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Unsupported Card Type for Level III Processing

edited Mar 31, 2020 9:37PM in Ask A Guru

Many Customers experience having this type of Error when processing Payment for Invoices.

Here are the steps you can follow and check to resolve the issue:

a. Confirm that Requires Line-Level Data is unchecked on the Payment Method used.

b. On the Payment Method from the Payment page, check if there's Send Line-Level Data checkbox.

If there is no Send Line-Level Data checkbox, you can check the following:

1. Go to Customization > Forms > Transaction Forms.

2. Edit the preferred (Payment) form.

3. On Screen Fields tab, Payment Method subtab, check SHOW box for Send Line-Level Data.

Once you process the

Kindly mark "Yes" if you find the reply to your question as helpful. This will aid the community to find the solution/answer much easier. Let's always mark a reply and help the community! ☺️

Shamaine Chan-Oracle | Ask a Guru

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