Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Balance calculation
Hello Team,
I need your help.
I cannot understand how NetSuite calculated the Customer Balance.
We have the following input data:
Account Currency - USD
Customer Currency - EUR
The Customer Subsidiary in British Pound
The Consolidated rate = 1.322
Here the exchange rates:
The Customer Balance in USA currency - 2$
But the general Customer balance = 1.41
Could you help me with my question about calculated Customer Balance?
0