Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Why the workflow action script cannot finish
Hello NetSuite Guru team,
I implemented a workflow action script to update the values of fields after the sales record submits.
At the end of my workflow script, I return the script to 'true'. However, when I open the log of the workflow in the System Information of the sales record, I can see my workflow return true, but some records do not show my workflow to finish, some workflows show 'finish'.
If the workflow do not show 'finish', the value of the field in the sales order cannot be saved.
Could you please let me know why the workflow cannot finish though the script returns true?
0