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Customer refund cheques
Hi there,
We previously issued a credit memo to a customer. Now the customer has requested the credit memo be paid. We refunded the credit memo and a Customer Refund has been generated. The G/L impact of the Customer Refund is Dr. AR, Cr. Cash, so it would appear the payment has already been made, but we don't actually have the capability to print the refund cheque. Under the Accounts Receivable heading, there is an option to Print Checks. We do see the Customer Refund on this page, but when we select that cheque to print, we get the following message:
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