Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
NetSuite is pulling the wrong value from UPS. How can we fix it?
When we get a UPS bill and look at a single shipment on the bill, it is laid out like this to show the Retail Cost….
UPS Retail Cost
(*A) $27.09 UPS Ground Shipping cost
+$4.45 - Residential Surcharge
+$18 - Length + Girth Surcharge
+$3 - Peak Surcharge
+$4.07- Fuel Surcharge
(*B) TOTAL: $56.61
Our wholesale shipping cost is laid out the same... except with discounts applied.
So, in our NetSuite webstore it lets us set shipping cost on orders to be calculated like this: (UPS retail cost - X%). We use UPS retail cost -20% as we get almost a 50% discount from UPS.
We thought NetSuite was using (*B) x (.8)
Tagged:
0