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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Marketing Emails Sent from Campaign
Is there any documentation on the definition of the 'Responses' from Marketing Campaign emails?
Running a Saved Search for emails sent from Campaigns (grouped by Response) I get this:
I'm not sure why 244 were queued but only 174 send and 4 bounced? (missing 66 emails)
I assume that customers who are opted out are not even Queued? Searching the Customer Group I have 398 customers with 246 of these not opted out. I checked these emails in Excel and found 2 duplicates which would correlate with the 244 emails queued.
On the Sent EMail List from NetSuite I can see the 244 emails sent, and 6 not sent (which doesn't match the 4 bounced, but is close enough).
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