Discussions
Handling vendor overpayment issue
What is the best way to handle /deal with vendor overpayment?
Below is the scenario.
Step 1) PO created with Item qty-10|rate-$100|amount $1000
Step 2) PO billed with Item qty -10|rate-$100|amount $1000 and bill payment have done ( Note- adv billing feature enabled)
After that
Step 3) PO received Item qty-9|rate-$100|amount $900
we already made a payment to the vendor of $1000 earlier, so how can handle overpayment to the vendor in such a case?
Do we need to issue vendor credit in this case? or there are some other best practices to handle this case?