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SuiteCommerce Advanced - CSR File Generated with wrong Company name

edited Jun 2, 2025 2:27PM in Ask A Guru 8 comments

Under Domains, when we generate a CSR file (certificate signing request), that file has the wrong Company Name - Oracle Corporation - rather than our own company name. When we try to upload the certificate, there is an error as the Company name doesn't match from the certificate to the CSR. NetSuite support say they can't fix this issue. Previously (9 months ago) they were able to.

Has anyone had this issue of the CSR being generated with Organization name 'Oracle' rather than the correct name of the company?

We've had SuiteCommerce for a long time and are on an older version. It seems deep in the bowels of our SCA instance, there is coded Oracle rather than our company name. We have no control over the CSR generation (it makes us do it in the Domain page).

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