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SuiteApp Deductions and Chargeback giving a script error when paying project invoices

When I initiate a payment from a project invoice or project the following error occurs and does not permit me to save the payment.

~~~~~~~~~~~~~~~~~~~~~~

TITLE

JS_EXCEPTION

TYPE

System

DATE & TIME

3/6/2022 9:25 am

DETAILS

SSS_RECORD_TYPE_MISMATCH The record you are attempting to load has a different type: job from the type specified: customer.

~~~~~~~~~~~~~~~~~~~~~~~~

When I attempt to save after receiving the error above i get this error.


~~~~~~~~~~~~~~~~~~~~

TITLE

JS_EXCEPTION

TYPE

System

DATE & TIME

3/6/2022 9:31 am

DETAILS

TypeError Cannot read properties of undefined (reading '27824')


~~~~~~~~~~~~~~~~~~~~~~


Logic tells me its an issue with the payment being made to a project invoice, that possible the script isn't setup to recognize both projects and customers? is there a patch for this? or a setting i can adjust?

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