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Credit Return vs Credit memo

edited Jun 2, 2025 2:27PM in Ask A Guru 3 comments

Greetings, can you clarify below question for me.

My confusion with NetSuite is how a Credit Return and Credit Memo do the same thing. A credit return should create the inventory adjustment, but a credit memo should not. We need to record the deduction with a credit memo against the invoice, but we are not receiving the product back into inventory. 


I suggested the use of "Sales Return Account Mapping" SuiteApp, which would create another entry to post the return to the desired account, but I don't think that would stop the Inventory Adjustment (which might be done with original transaction correct?)

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