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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Credit Return vs Credit memo
Greetings, can you clarify below question for me.
My confusion with NetSuite is how a Credit Return and Credit Memo do the same thing. A credit return should create the inventory adjustment, but a credit memo should not. We need to record the deduction with a credit memo against the invoice, but we are not receiving the product back into inventory.
I suggested the use of "Sales Return Account Mapping" SuiteApp, which would create another entry to post the return to the desired account, but I don't think that would stop the Inventory Adjustment (which might be done with original transaction correct?)
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