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How to find saved Offsets in Accept Customer Payments

edited Aug 12, 2022 12:26PM in Ask A Guru 5 comments

We have a customer who pays us on dozens of invoices each week. The payments are uploaded into NetSuite all at once once a week into the customer's A/R. Navigating to the Transactions -> Customers -> Accept Customer Payments, the invoices show up in the Invoices tab and the payments show up in the Credits tab for this customer. There are over 100 transactions in each tab. I might check off 25 of the matching Invoices and Credits at one time and click on the Save button. The payments are applied to the invoices

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