Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Processing of non-applicable deposits for payments
In our workflow for deposits, if there is an overdeposit on a claim, we can apply the overdeposit amount to other claims that have occurred for that customer.
How should NetSuite manage the deposit if there is an "overdeposit"?
Assuming we use either transaction.
Change "Deposit" to "Advance Receipt" because we want to apply the "Deposit" to a purchase order
Or vice versa, can we change "Advance Receipts" to "Deposits"?
thanks
0